Professional Services Coordinator

GRID ALTERNATIVES•Fresno, CA

About The Position

As a Professional Services Coordinator at GRID Alternatives, you will support a high-reaching team committed to crafting a balanced future with outstanding construction projects in the Central Valley Region. In this role, you will collaborate with the Construction Projects Manager, Co-Executive Director, Outreach Team, and Programs Team at GRID Headquarters. This outstanding chance enables you to provide GRID’s residential professional services to qualified homeowners and subcontractors nearby. You will report to the Construction Projects Manager, guaranteeing seamless progress of our efforts.

Requirements

1+ year experience in project management
Outstanding written and verbal communication skills
Ability to work both independently with minimal supervision and work optimally and respectfully within diverse teams
Ability to identify improved processes in a program and build consensus on program improvements
Available for occasional weekend and evening work as required
Able to travel the San Francisco region
Proven dedication to GRID Alternatives’ mission and the communities we serve
Flexible and willing to embrace change, focus and commit, and bring ideas and energy to a rapidly growing organization
Proficient with MS Teams and GSuite (Google Docs, Calendar, etc.), and Salesforce, or able to quickly learn applications.

Nice To Haves

3+ years relevant experience
While it is not required that applicants have a background in renewable energy, experience or knowledge of the basics of solar energy is helpful
Bi-lingual/Bi-literate in Spanish

Responsibilities

Serve as liaison between Subcontractor Partnership Program (SPP) and Professional Service Partners and GRID Alternatives local region
Serve as a point of contact between Outreach team and the Construction departments for SPP and projects with professional services.
Work with the Construction Projects Manager to identify residential projects for selection. Once projects are selected, batch projects to appropriate SPP & Professional Service Partner for full service (engineering, procurement, construction, aka “EPC”) or install only (construction/labor only) via request for quotation (RFQ) or other competitive pricing process.
Review submitted bids to include price per watt ($/w) and associated costs, and coordinate alongside the Construction Projects Manager to accept or reject bids.
Submit work authorizations to SPP & Professional Services Partners for execution and identify when projects will be installed.
Monitor the active Professional Services pipeline and progress towards goals in GRID’s Client Database (Salesforce) and other relevant platforms.
Monitor and coordinate all professional services for residential projects including electrical, tree service, and roofing subcontractors.
Coordinate with subcontractors to schedule professional services in a timely manner to meet monthly installation goals.
Schedule meter spots with local utilities and assign professional services to in-house staff.
Upload all necessary documents and photos related to rebates and invoicing.
Coordinate with the warehouse and permitting staff with installation timelines.
Work in collaboration with headquarters to ensure successful implementation of the SPP Program processes for all Investor Owned Utilities (IOU)’s, non IOU, and tribal territories in the region.
Support subcontractors to minimize QC’s, streamline invoicing, and ensure compliance with SPP & Professional Services program rules.
General process improvement and standardization of SPP/PS project procedures and training.
Train Outreach and Construction staff on new processes.
Other duties as assigned