Professional Services Consultant - Americas (US-based)

Innovative Systems, LLC-posted 9 days ago

Full-time • Mid Level

Hybrid • Pittsburgh, PA

51-100 employees

Professional, Scientific, and Technical Services

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You will use your strong technical expertise and understanding of full Software Development Life Cycle (SDLC) to implement and configure Innovative's proprietary data quality, data matching and compliance solutions on premise and in SaaS environments. Prior software implementation and data migration experience are desired. Locations: This position is hybrid based at our World Headquarters in Pittsburgh, Pennsylvania OR may be remote from other locations within the continental United States Please note: ability to travel of 10-50% domestically and internationally is required.

Execute all facets of the software and services delivery life cycle from pre-sales support through product configuration, testing, training, integration, and implementation
Collaborate with sales and other internal teams to understand and learn about prospective client needs
Design and deliver effective product presentations and technical demonstrations during the sales cycle so clients understand how Innovative's products solve their business problems and create value for them
Assist with development of product justifications such as use case projects and proof of concepts (POCs)
Consult with clients; analyze and develop understanding of their data and product / customization needs
Implement Innovative's technology in various environments; on-site, remotely (SaaS) or hybrid
Utilize software application programming and tools to integrate Innovative's solutions within client's resident systems and processes
Configure and when needed, customize Innovative's software to align the with client needs
Provide consulting and client training, on-site or remotely
Use batch processes to integrate Innovative's products into client processes
Perform testing to ensure product implementation meets or exceeds performance and quality standards
Provide client support until post-implementation hand-off to Innovative's support (Customer Success) team

3-7 years of experience performing technical implementations and integrations
Undergraduate or higher level degree in computer or software engineering, computer or information science, mathematics or related degree or experience
Experience with C, Java, .Net, or other related languages
Database expertise, particularly in creating SQL queries
Database management, data migration, and ETL transformation knowledge or experience
Highly motivated self-starter with strong commitment to follow-through
Ability to understand, interpret, and effectively communicate technical concepts
Ability to understand, articulate, and define solutions that meet the client's needs
Strong interpersonal skills and excellent written and verbal communication skills
Proven effective team player / collaborator
Excellent English language skills, Spanish language skills a plus (spoken and written)
Ability to obtain and maintain proper travel documents including visas to enter Mexico and other countries for performing work and/or training
Ability and willingness to travel up to 60% (domestically and internationally)

Understanding or working knowledge of data management concepts, data analysis, data quality, data integration, business Intelligence, or similar technologies
Portuguese and other language skills

generous time off
private medical insurance
an environment that provides you with autonomy, flexibility, superb mentoring, and colleagues that are among the brightest, most supportive and friendly anywhere

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Professional Services Consultant - Americas (US-based)

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