Professional Service Technician

Panasonic Corporation of North America • Mobile, AL

81d

About The Position

The position involves performing maintenance, diagnosis, and repair of refrigeration, heating, and air-conditioning systems commonly installed in supermarkets, convenience stores, and cold storage facilities. The technician operates independently with minimal direct supervision, develops first-line customer relations, and identifies potential sales opportunities.

Requirements

• High School Diploma/GED required.
• HVAC-R Technical School Degree preferred.
• 7 years of experience in the field for external candidates or 5 years with Certification from a Technical School.
• 3 years as a Certified Technician with completion of OJT & Skills Assessment for internal candidates.
• Valid Driver's License and safe driving record in accordance with the Fleet Policy.
• Physical ability to walk distances, bench and crouch, climb ladders, work at high elevations, and lift/carry objects up to fifty pounds.
• Excellent verbal and written communication skills.
• Detail-oriented and highly motivated.
• Strong mechanical aptitude and knowledge of basic maintenance tasks and use of hand tools.
• Ability to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC preferred.
• Strong leadership and business acumen.
• EPA 608 Universal Certification.
• Superior decision-making ability and paperwork skills.

Responsibilities

• Performs prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.
• Matches customer needs with potential sales opportunities and completes rapid/accurate diagnosis.
• Manages truck inventory, orders, receives, bills out, and maintains parts responsibly with minimal waste.
• Maintains a clean vehicle and performs required maintenance on time.
• Completes necessary documents and electronic communication in a thorough, accurate, professional, and timely manner.
• Utilizes hand-held devices to complete necessary paperwork and invoicing requirements.
• Systematically checks all joints, installs PVC drain pipes, sets and trims cases, installs and adjusts glass doors and frames.
• Uses temperature sensors, brazing and soldering techniques, and determines proper coil layout in complex boxes.
• Accurately identifies pipe size and fittings by sight, performs system refrigerant and oil conversions, and tests oil during conversion.
• Electric welds a variety of metals and joint types.
• Identifies, troubleshoots, and correctly sizes thermostatic expansion valves.
• Demonstrates working knowledge of pressure regulators, refrigerant flow controls, TEV troubleshooting and replacement, and tracing complex schematic diagrams.
• Understands low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, and air flow characteristics.
• Demonstrates knowledge of gauge, scale, recovery, ECM, shaded pole, PSC, three-phase motors, and compressor operating parameters.
• Detects and repairs leaks on conventional systems and parallel racks, conducts compressor diagnosis and replacements.
• Serves as a mentor to other technicians and leads HVAC/R PM programs.
• Performs additional responsibilities as assigned.

What This Job Offers

• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees