Professional Service Technician - Lead

Panasonic • San Antonio, TX

108d

About The Position

Are you motivated and eager to grow your career in refrigeration? Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, cold storage facilities. Build your career with industry leaders since 1906. Join our team of hardworking, refrigeration experts and discover your potential.

Requirements

• High School Diploma/GED required; HVAC-R Technical School Degree preferred.
• 7 years in the field or 5 years with Certification from a Technical School for external candidates.
• 3 years as a Certified Technician with completion of OJT & Skills Assessment for internal candidates.
• Valid Driver’s License and maintain a safe driving record.
• Physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds.
• Excellent verbal and written communication skills.
• Strong mechanical aptitude.
• Ability to work nights and/or weekends as required.
• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC preferred.
• Strong leadership skills, communication skills, and business acumen.
• EPA 608 Universal Certification.
• Superior decision-making ability and paperwork skills.

Nice To Haves

• Experience in commercial refrigeration and HVAC.
• Strong skills in scheduling work for other technicians.
• Ability to teach technical skills to others.

Responsibilities

• Development and maintenance of excellent customer relations.
• Actively pursuing personal development & supporting technician growth and development.
• Perform survey of new customer sites and assist in quoting service and maintenance.
• Implement pertinent training and provide opportunities for ongoing professional development for technicians.
• Coordinate technical support, guidance, and training to service technicians.
• Strong skills for conflict resolution, problem solving, and prioritization among technicians, peers, leadership, customers, etc.
• Champion of change initiatives across the enterprise.
• Coaching and Mentorship of newer team members.
• Perform prescribed, routine maintenance procedures on supermarket refrigeration system.
• Manage truck inventory and maintain parts responsibly.
• Complete necessary documents and electronic communication in a thorough, accurate, professional and timely manner.
• Ability to systematically utilize tools to check all joints, install PVC drain pipe, set and trim cases, and use temperature sensors.
• Accurately identify pipe size and fittings by sight, perform system refrigerant and oil conversions.
• Identify, troubleshoot, and correctly size thermostatic expansion valves.
• Demonstrate understanding of low/high pressure oil systems and various refrigeration controls.
• Detect and repair leaks on conventional systems and parallel racks.
• Serve as a mentor to other technicians and lead HVAC/R PM programs.

Benefits

• Health, Dental, and Vision Insurance
• 401k with Company Matching Contribution
• Discretionary 401k Company Contribution
• Tuition Reimbursement Program
• Life/Disability Insurance
• Maternity and Paternity Leave
• Panasonic Employee Discounts
• 10 Days Paid Vacation and 12 Company Holidays
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees