Professional Sales Agent

PergoluxWaterbury, CT

About The Position

At PERGOLUX, we don’t just sell pergolas; we provide the foundation for lifelong memories. We are looking for a Professional Inbound Sales Agent to join our fast-scaling international team in Connecticut, Waterbury. This role is designed for a closer who values integrity, innovation, humility, and collaboration. You will own a pipeline of high-intent leads, acting as a luxury lifestyle consultant to help our clients transform their outdoor spaces with premium, Norwegian-designed solutions.

Requirements

  • Experience: At least 3 years of proven experience in a sales role dealing with high-ticket or luxury items (e.g., home improvement, automotive, real estate).
  • Consultative Skills: Advanced sales techniques with a focus on premium products rather than high-pressure tactics.
  • Analytical Mindset: Ability to interpret sales data to self-correct and improve your own performance.
  • Collaboration: A team-player attitude, coordinating with Operations and Customer Service to ensure a seamless post-sale installation experience.

Responsibilities

  • Sales Pipeline Ownership: Prioritize and manage a robust pipeline of high-quality leads, ensuring meticulous follow-up and zero missed opportunities.
  • Consultative Selling: Engage customers with tailored recommendations, focusing on the long-term value and ROI of investing in premium PERGOLUX products.
  • Upsell & Bundle Optimization: Identify opportunities to enhance the customer experience by bundling smart home integrations, lighting, or maintenance packages.
  • Strategy & Feedback Loop: Share insights with Marketing regarding lead quality and customer pain points to improve our targeting and messaging.
  • Expert Objection Handling: Develop and execute persuasive strategies for common objections, including pricing, installation timelines, and technical specs.
  • Market Intelligence: Maintain deep knowledge of competitors and effectively communicate our unique value proposition to potential clients.
  • Sales Exhibitions: Attend and plan relevant exhibitions and events to showcase our products and increase brand exposure.
  • Target Achievement: Consistently meet and exceed assigned individual and team sales targets.
  • Conversion Rate: Achieve and maintain a 30% conversion rate on leads.
  • Attach Rate: Increase the attachment rate of cross-sells (e.g., accessories) by 15% within the first year.

Benefits

  • Health insurance.
  • Retirement Plan.
  • Vacation and sick days.
  • A vibrant, international work environment built on collaboration and creativity.
  • Growth opportunities in a fast-scaling e-commerce company.
  • Team Culture & Events – Join a supportive, international team with regular events, summer parties, and after-work gatherings.
  • Employee discounts on all PERGOLUX products.
  • Comfort & Convenience – Free drinks and snacks to keep you fueled throughout the day.
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