Professional Review Supervisor

CorVel Career Site•Syracuse, NY

1d•Remote

About The Position

The Professional Review Supervisor is responsible for the supervision of all operations within their designated department. This position functions as a member of the Bill Review Department leadership team, ensuring optimum team performance by providing exemplary support and assistance to achieve the organizational goals of excellent customer service of the bill review department and of CorVel. This is a remote role.

Requirements

Excellent written and verbal communication skills
Ability to assist team members to develop knowledge and understanding of bill review practice
Effective quantitative, analytical and interpretive skills
Strong leadership, management and motivational skills
Ability to travel overnight and attend meetings if required
Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc.
Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
Strong interpersonal, time management and organizational skills
Ability to work both independently and within a team environment
Knowledge of processing bills on multiple lines of business
Knowledge of medical terminology, medical billing codes, applicable state fee schedules and/or U&C charge processing
Bachelor's degree or a combination of education and related experience
Minimum of 2 years’ experience medical billing and supervisory/management experience

Nice To Haves

Certified Professional Coder (CPC) designation preferred

Responsibilities

Directs a team of employees in their day-to-day operations and the quality of services provided, focusing on production, timeliness and quality bill review performance
Establishes employee performance goals and follow-up to ensure employees are achieving goals, providing encouragement, training and counseling as needed
Evaluates and maintains appropriate staffing levels to ensure all work product is completed within internal and external customer turn-around time expectations
Has ongoing responsibility for maximizing department quality and productivity by monitoring service levels and minimizing abandoned calls.
Handles productivity reports and assures departmental coverage
Acts as a functional resource and assists Manager with operations
Reinforces policies, procedures, work assignments, etc., by setting examples and following through
Travel to customer and employee sites as needed to attend meetings, perform training and otherwise support customers and employees in their job performance as needed
Additional projects and duties as assigned