Professional Medical Relations Manager

State of Illinois•Springfield, IL

44d•$99,372 - $146,676•Onsite

About The Position

The Division of Rehabilitation Services is seeking to hire an energetic and detail-oriented Professional Medical Relations Manager to direct activities for the Disability Determination Services (DDS) within the Medical Relations Unit (MRU) on a statewide basis, including maintenance of the Consultative Examination (CE) oversight in the areas of recruitment and resolution of consultant, scheduling, reporting, and testing problems. The administrator assists with consultant file maintenance, onsite reviews, including accessibility reviews of key and problem CE providers, presentations/workshops for CE providers and the general medical community, and training such as changes in Social Security Disability Program and DDS Case Processing System for MRU staff. This position also supervises professional staff.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of four (4) years college.
Requires prior experience equivalent to three (3) years of progressively responsible administrative in the fields of health or human services.
Of the three (3) years of progressively responsible administrative experience, requires two (2) years of experience adjudicating disability claims including medical relations professional experience, communicating with medical providers, government stakeholders, including federal and state congressional contacts, and disability claimants.
Requires ability to travel.
Requires ability to pass a federal employment background check.

Nice To Haves

Two (2) years of professional experience adjudicating disability claims including medical relations professional experience, communicating with medical providers, government stakeholders, including federal and state congressional contacts, and disability claimants.
Three (3) years of professional experience in all levels of social security disability adjudication and redetermination, including experience with Title II and Title XVI of the Social Security Act, which could be gained as a Disability Claims Adjudicator II or equivalent.
Three (3) years of professional experience conducting case reviews on complex cases and working with rules, policies, and procedures of federal agencies such as Social Security Administration (SSA).
Three (3) years of professional experience utilizing medical terminology, body systems, medical tests and reports and the effects of various types of impairments.
Three (3) years of professional experience preparing and presenting detailed reports, spreadsheets, and presentations and trainings in an accessible format for various audiences using software such as Microsoft Suite.
Three (3) years of professional experience developing and maintaining cooperative professional working relationships.
Three (3) years of professional experience thinking independently with strong organizational, interpersonal and problem-solving skills to provide resolution toward complaints and issues along with making recommendations and following guidelines and policies.

Responsibilities

Serves as Professional Medical Relations Manager.
Monitors CE Panel following SSA Program Policy guidelines.
Serves as a working supervisor.
Reviews ongoing maintenance of record systems regarding MRU activities following SSA Program Policy guideline, including records on each CE Panel member with each member's credentials, current license, signed medical disclosure form, sample CE reports, and any other form that is required.
Utilizes Microsoft Suite to prepare monthly medical relations reports, including updates regarding significant activities of the week with recruitment details, orientation information, consultants added/removed, CE problem resolutions, and other MRU assignment statistics.
Confers with Social Security staff and the BDDS, including Administration, Technical Services, Adjudication Services, and Auxiliary Services regarding medical relations issues.
Conducts outreach in the medical community.
Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)