Professional II, Community Health Worker

The Centers • Cleveland, OH

100d

About The Position

The Community Health Worker participates in the clinical team by providing care and care coordination to individuals and families within the community. Uses care coordination skills with individuals, their families, and both internal and external providers to ensure seamless care. Links client to health promotion and wellness activities and helps to make linkages to community services. Maintains a therapeutic relationship with clients on his/her team in meeting the biopsychosocial needs of the client. Position is Monday-Friday, 8:30am-5:00pm. In-office to start with Hybrid possibilities.

Requirements

• Associates degree in social work, psychology, or mental health-related field with 3 years case management or care coordination experience.
• A valid driver’s license in the State of Ohio with access to an insured vehicle for client transportation.
• The ability and desire to work closely with other team members.
• The ability to form effective therapeutic relationships to engage clients in the mutual assessment of problems and goal-setting, and to help coordinate care plans from initial contact through end of service.

Nice To Haves

• Certification as a Community Health Worker by the Ohio State Board of Nursing or a BSW with LSW licensure preferred.
• Bachelor’s degree in Social Work, Psychology or a mental health related field. If in a related field, must have two years care coordination or case management experience.
• Using creativity and a drive for results, act as a liaison for the client to receive community resources.
• The ability to understand and accept a team approach to service delivery, and agency and program philosophy and goals.
• Valid Ohio driver’s license with less than six points, and proof of insurance.

Responsibilities

• Create connections between vulnerable populations in our health care system with community resources and referrals.
• Provide assessment of needs and screenings to all new referrals.
• Engage client in development of a plan (pathways plan) to address needs identified in the assessment or by the clients report of needs.
• Provide education to clients to help them better understand their health and on subjects that can have a positive effect on their health.
• Provides care coordination and care transitions for clients connected to the BHP (Better Health Partnership) Pathways Hub Program.
• Advocate for vulnerable populations within the health care system and the community at large.
• Engage clients and provide intensive outreach to clients via phone calls, home visits, community visits, and letters.
• Complete a monthly needs assessment checklist to all clients on their caseload.
• Engage in monthly meetings with other CHWs who are part of the Pathways Program.
• Perform basic administrative tasks related to the job which include: entering of intake documents into records system, completion of encounter records, documenting outreach attempts, taking part in outreach/recruiting events.

Benefits

• Choice of medical and dental plans.
• Health Savings Account.
• Flexible Spending Account for Health and Dependent Care.
• Vision.
• Support for continuing education and credential renewal.
• Life Insurance.
• Retirement Savings (401k) with a company contribution.
• Mental Health Support Employee Assistance Program.
• Calm Subscription.
• Short and Longterm Disability.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 101-250 employees