Professional Education Coordinator

Hanger, Inc.

105d • $25 - $30

About The Position

The Professional Education Coordinator - Remote is responsible for supporting administrative functions and coordinating education events for the Hanger Professional Education and Training team. Working closely with world-class O&P and rehab leaders, Hanger Institute and Hanger staff, you will help coordinate national and regional education programs and events, including learning management system support, accreditation CE/CME submissions, and internal and external customer support.

Requirements

• Bachelor’s degree in related field, experience equivalent
• Excellent communication and customer service skills, actively listening to customer / team feedback and needs
• Demonstrated ability to work collaboratively and help team achieve their goals
• Detail-oriented, highly organized, savvy in technology and/or capable of learning quickly, and ability to take initiative in projects with minimal oversight

Nice To Haves

• Working knowledge of learning management systems and/or other online course platforms

Responsibilities

• Schedule courses in the LMS for nationwide field team program for our patient care and products and services arm, distributing course packets and marketing materials, aligning with sales team counterparts in the field
• Support the day-to-day logistics of the learning management system (LMS), including uploading content and managing content library
• Coordinate education programs and events across the country, in collaboration with our field teams across the business
• Proactively communicate with professional education team to ensure alignment and to develop best practices and standards for events and program administrative process
• Build learning assessments, including surveys and quizzes
• Collaborate with professional education team partners to identify education program goals, objectives, and timelines for education programs
• Provide learner field reports and contribute to overall professional education team KPI dashboards
• Coordinate education-based projects and facilitate and update progress based on development process; ensure instructional integrity with quality assurance checks; maintain project timelines; coordinate efforts among the different roles of a project team; provide project status updates to key Professional Education stakeholders
• Work with instructors or other subject matter experts to draft and edit learning content, including ppts, scripts, storyboards, video lessons, learning assessments, assignment instruction and rubrics, discussion prompts, etc.
• Carry out quality assurance reviews of course content and sites, identifying and fixing errors, ensuring content is accurate, accessible, and professionally produced in and outside of the LMS platform
• Monitor online courses as they are piloted, reviewing learners’ feedback in survey responses or discussion forums, and help identify and resolve problems that occur while the project is active.

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

What This Job Offers

• Education Level: Bachelor's degree