Professional Development Specialist

Insurance • Wake County, NC

12h • $55,221 - $70,151 • Hybrid

About The Position

The NC Department of Insurance is committed to fostering a culture of continuous learning and professional growth. We believe that investing in our team’s development is key to delivering exceptional results for our consumers and our community. As a member of the Division of Human Resources, the Professional Development Specialist will apply the principles of learning, HR and organizational training to design, implement, and evaluate training programs that enhance employee skills, knowledge, and performance. This role works closely with department leaders to identify learning needs, create engaging training materials, and ensure compliance with organizational and regulatory requirements. This position requires strong knowledge of HR practices, excellent communication skills, and the ability to collaborate across departments to meet organizational objectives.

Requirements

• Bachelor’s degree from an appropriately accredited institution and three years of training development experience in a progressive training or teaching role; or an equivalent combination of education and experience.

Nice To Haves

• Considerable knowledge of techniques and methods of creating and conducting formal and informal training programs. Examples include, Camtasia, Articulate, Workday and SAP.
• Previous HR generalist experience.
• Considerable knowledge of theory, practices, and principles of human behavior.
• Demonstrated skill in organizing training events, assessing needs, evaluating sessions, planning, executing, and adapting training to meet organizational needs.

Responsibilities

• Assess training needs through surveys, interviews, and performance data.
• Develop and deliver in-person and virtual training sessions.
• Create instructional materials, manuals, and e-learning modules.
• Track and evaluate training effectiveness, making improvements as needed.
• Create, support and deliver onboarding programs for new hires.
• Maintain training records and ensure compliance with applicable standards.
• Serve as the Learning Management System (LMS) Administrator: Managing course content, tracking participation, and generating reports to support HR and organizational goals.
• Serve as the NC Valuing Individual Performance (NCVIP) Administrator: Assist with creation of SMART goals for employees, support annual NCVIP performance cycle steps, monitor reports for compliance with performance documentation standards.
• Act as the HR division Safety Officer, ensuring adherence to workplace safety standards and contributing to a secure and healthy environment for all employees

Benefits

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by AETNA
• Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
• NC State Retirement (TSERS)
• WeSave Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level