Prof Color Advisor LA CA, Job 59.26

Dunn-Edwards PaintsCulver City, CA
1d$20 - $24Onsite

About The Position

Under the direct supervision of the Store Management team, the Professional Color Advisor, known in the industry as a Color Consultant, is our go-to expert for assisting with designing color schemes and palettes for homeowners. In addition, our Professional Color Advisors are responsible for providing superior customer service. We only hire Interior Design graduates or students currently enrolled in a degree program, so that our customers are assured they’re receiving professional advice from someone who can speak specifically to the elements and principles of design. This is an in-store role with the opportunity to participate in community events and trade shows.

Requirements

  • Ability to read, write, and communicate in English is required
  • Must have excellent verbal and written communication skills
  • Must have ability to read and interpret professional publications
  • Must have ability to produce reports and business correspondence
  • Must have ability to effectively present information and respond to questions from individuals and groups
  • High school diploma or general education degree (GED) required
  • Interior Design degree or currently enrolled in a degree program is required.

Nice To Haves

  • Bilingual is a plus

Responsibilities

  • Displays outstanding phone and email etiquette always
  • Must be professional and have a positive attitude at all times
  • Making a connection with customers and giving educated advice based on information gained from conversations with the customer
  • Attends training classes and monthly store meetings to discuss matters of improving Color Advisor department operations
  • Learn and utilize Dunn-Edwards sales aids such as: Specification Guide, Dunn-Edwards Perfect Palette Color System, computer renderings using Adobe Photoshop Software, Product Information Sheets, and Safety Data Sheets
  • Must have the ability to understand different lighting sources and how they relate to change in color
  • Develop product knowledge by utilizing corporate training tools, pamphlets and attending training classes to communicate effectively with the customer
  • Must be in-view and readily available to assist customers on the sales floor
  • Must be capable and willing of performing specifically assigned job duties at, or below current classification including: processing orders over telephone and in-person, operating cash register and carrying out paint to customer vehicle
  • Consistently participates in store maintenance and store housekeeping
  • Must be able to offer feedback to management regarding Color Advisor issues, customer service issues, and offer suggestions on training needs for store employees
  • Responsible for keeping appointment schedules and logs pertaining to in-store consultations and must inform their direct manager or supervisor of all scheduled appointments and rendering responsibilities to ensure proper coverage
  • Ability to work independently and as a team player
  • Ability to multi-task in a retail setting and meet deadlines when necessary
  • Ability to legally drive own vehicle to assigned business units and various meetings and events
  • Part of the job is training store sales associates to assist in color design, recommendations, and techniques.

Benefits

  • Health insurance
  • dental insurance
  • vision insurance
  • vacation and holiday pay
  • paid sick time
  • 401K program that includes company match (benefits vary for part-time employees).
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