Professional, Client Account Services

CoreLogic • Dallas, TX

390d

About The Position

The Technical Client Account Services role at CoreLogic focuses on providing technical support and communication to clients utilizing CoreLogic products and technology solutions. This position serves as a bridge between client requests and internal teams, ensuring that client needs are met through effective project management and application configuration. The role requires strong critical thinking and communication skills to manage a diverse client base and deliver tailored solutions.

Requirements

• Bachelor's degree or equivalent education in IT or related field.
• 2+ years of experience in product implementation or technical/client support role.
• 2-3 years of experience in a client-facing role or account management.
• Strong critical thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Technical project management and coordination skills.
• Ability to adapt to changing requirements and conditions.

Responsibilities

• Provide technical support and communication to clients using CoreLogic products.
• Bridge the gap between client requests and internal teams to fulfill those requests.
• Perform application configuration work to ensure ongoing updates of services.
• Troubleshoot and diagnose issues, seeing them through to resolution autonomously.
• Conduct regular meetings with clients to gather requirements and discuss project status.
• Translate technical business requirements from clients into actionable items for internal teams.
• Lead application change projects utilizing project management skills and status reporting techniques.
• Identify risks, develop mitigation plans, and manage customer expectations.

Benefits

• Competitive salary and benefits package
• Empowered work environment that encourages creativity and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees