Beth Israel Lahey Health-posted 3 months ago
Full-time • Mid Level
Winchester, MA
1,001-5,000 employees

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the direction of the Harvard Medical Faculty Physicians (HMFP) at BIDMC Director of Strategic Financial Planning Analytics, the Revenue Cycle Analyst (RCA) will be responsible for: improving revenue cycle workflow, efficiency, accuracy, reimbursement, and overall revenue control through operational and system enhancements and/or modifications. In addition, the RCA will identify issues, trends, and provide solutions as well as develop an environment of customer service, continued learning and increased communication within revenue cycle and between departments.

  • Provides in depth knowledge and determines best Epic system build options and functionality that will help improve revenue cycle operational workflows and system usage.
  • Collects and reports information to Revenue Cycle Leadership regarding potential system enhancement needs and system breaks/fix issues.
  • Analyzes revenue cycle data to identify trends, outliers, key drivers, and provide analysis.
  • Develop, trend, and report monthly and annual statistical reporting dashboard to coincide with departmental and organizational KPIs (Key Performance Indicator).
  • Work collaboratively with HMFP enterprise revenue cycle team on improvement initiatives to maximize revenue via analyzing RCM metrics, KPIs, and standardized service level agreements (SLAs) against budget, targets, and benchmarks; and identify variances, trends, and performance issues.
  • Provide reporting and analytics support for RCM audits, tracking, trending, and monitoring functions.
  • Uses various software applications to assemble, manipulate and/or format data.
  • Maintain data models and produce both standard and ad-hoc reports.
  • Participate in enterprise revenue cycle management and department meetings and provide reporting and analytics updates – as needed.
  • Demonstrate collaboration skills to create productive partnerships with clients.
  • Actively participate in cross-functional groups to solve problems across projects.
  • Other tasks and work as assigned.
  • Bachelor’s degree in Business / Finance / Accounting / or Healthcare Administration.
  • 3-5 years of experience working in revenue cycle required.
  • Experience working with Epic software including: Cubes, Slicer Dicer, Dashboards, Workbench Reports, and Clarity Reports mandatory.
  • Proficiency or certification in Epic Professional Billing (PB) highly desired.
  • Comprehensive working knowledge of revenue cycle analytics, medical billing practices, billing software, healthcare insurance, and CMS regulations.
  • Knowledge of CPT, HCPCS, and ICD-10 coding principles preferred.
  • Strong understanding of professional billing (PB) end-to-end revenue cycle management processes and functions.
  • Ability to effectively communicate and present findings.
  • Ability to transform raw data into actionable information, facilitating informed decision-making.
  • Advanced skills in Microsoft applications: Outlook, Excel, Word, and Teams.
  • Strong interpersonal, communication, problem solving, and analytical skills.
  • Excellent attention to detail with proven ability to work across multiple projects.
  • Implements quality control processes and monitors quality standards.
  • Embraces change and seeks to understand its impact.
  • Ability to identify both patterns and anomalies across multiple data sources.
  • Ability to read, analyze and interpret financial reports.
  • Ability to define problems, collect data, establish facts, draw conclusions, and make sound recommendations.
  • Comprehensive compensation and benefits.
  • Support for achieving a healthy and balanced life.
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