Production

Steak N Shake • Tinley Park, IL

188d

About The Position

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. This role is crucial in ensuring a quick and efficient service experience for customers in the drive-thru lane.

Requirements

• Good vision, both general and close.
• Good hearing ability.
• Manual dexterity for handling tasks.
• Ability to stand, bend, stretch, and walk throughout the shift.
• Ability to push and pull heavy objects.
• Ability to lift and carry up to 30 pounds.
• Maintain good personal hygiene and uniform standards.
• Basic reading, writing, and math skills.
• Ability to use a computer register.
• Ability to retain verbal requests and menu item information.
• Good verbal communication skills.
• Ability to work shift work and handle guest complaints.
• Ability to count change accurately.
• Ability to maintain composure under stress.

Responsibilities

• Sell and service each drive-thru guest within 3 minutes or less.
• Administer the 7 steps to Drive-thru service.
• Maintain guest sensitivity and cleanliness.
• Restock and ensure sanitation of the work area.
• Adhere to uniform, safety, security, cash, and company policy requirements.
• Handle any and all other tasks assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees