Production

Steak N Shake • Leesburg, FL

314d

About The Position

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Requirements

• Good vision, general and close.
• Good hearing.
• Manual dexterity.
• Ability to stand, bend, stretch, and walk throughout the shift.
• Ability to push and pull heavy objects.
• Ability to lift and carry 30 pounds.
• Maintain good personal hygiene and uniform.
• Able to use computer register.
• Basic reading, writing, and math skills.
• Ability to retain verbal requests.
• Good verbal skills.
• Able to work shift work.
• Ability to retain menu item information.
• Ability to market the menu.
• Ability to handle guest complaints.
• Works well with others.
• Able to count change.
• Maintain composure while under stress.

Responsibilities

• Sell and service each drive-thru guest within 3 minutes or less.
• Administer the 7 steps to Drive-thru.
• Maintain guest sensitivity.
• Ensure cleanliness and sanitation.
• Restock supplies as needed.
• Adhere to uniform and safety requirements.
• Handle cash and follow company policy.

What This Job Offers

• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees