Copier Production Technician

SYSTEL BUSINESS EQUIPMENT • Greensboro, NC

3d • Onsite

About The Position

Maintains a territory and has thorough knowledge of products and provides various operational support.

Requirements

• Minimum of 5 year experience servicing copier production equipment.
• Must be able to carry at least 30 to 50 lbs.
• Job will require bending, squatting, kneeling, pushing/pulling and moving/lifting various equipment.
• Driving company vehicle to customer locations
• Requires two-year Associates degree in Electronics or two to four years’ experience in related electronic field.
• Must pass basic electronic skills test.

Responsibilities

• Service Ricoh, Konica Minolta production and some midrange copiers in customer’s office.
• Must be able to train customer on the operation of the equipment including all options.
• Manage a full field of assigned territory.
• Must be able to connect, print, scan and update firmware from laptop computer.
• Maintain good customer relations through visits or telephone communications.
• Ensures the timely and accurate preparation of reports.
• Performs periodic inspections of vehicle parts stock and tool bag.
• Provides assistance to management as required.
• Must stay informed of all updates, such as bulletins and firmware along with other technical developments for all production models.
• Coordinates service installs/setups with delivery personnel, management, sales personnel and customer support.
• Must be able to communicate professionally with customers to understand their printing and copying needs and how to achieve these goals for the customer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees