Production Tech

Trek • Lake Grove, NY

87d • $20 - $25

About The Position

As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

Requirements

• Self-motivation and a positive, team-focused mentality.
• Fantastic hospitality and great listening skills.
• Top-notch communication skills.
• Impressive attention to detail.
• Eagerness to learn the ins and outs of servicing bicycles.

Nice To Haves

• Experience in bike repair.
• Knowledge of new technologies in bicycle servicing.

Responsibilities

• Repair bikes quickly and consistently while maintaining accuracy and quality.
• Complete more than 50% of the total repairs for the team.
• Build relationships with customers to enhance their riding experience.
• Utilize the industry’s best tools for repairs.
• Demonstrate leadership and problem-solving skills.

Benefits

• Flexible and fun company culture.
• Competitive health care options including PPO & HDHP medical plans.
• Dental and vision insurance.
• Flexible Spending Accounts (FSA).
• Free life insurance & optional term life insurance.
• Competitive vacation package.
• 401(k) with match and Employee Stock Ownership Plans (ESOP).
• 12 weeks of maternity leave with 100% pay.
• Paid company holidays.
• Tuition Reimbursement up to $15,000 for undergraduate & masters programs.
• Employee discounts on all products.
• Deep partner retail discounts.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees