Production Tech

Trek Retail Corporation • Cambridge, MA

280d

About The Position

As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

Requirements

• Self-motivation and a positive, team-focused mentality.
• Fantastic hospitality and a warm, approachable manner.
• Top-notch communication skills.
• Impressive attention to detail.
• Eagerness to learn the ins and outs of servicing bicycles.
• Desire to continually learn proper service methods and new technologies.

Nice To Haves

• Experience in bicycle repair and maintenance.
• Familiarity with the latest bicycle technologies.

Responsibilities

• Complete more than 50% of the total repairs for the team.
• Repair bikes quickly and consistently while maintaining accuracy and quality.
• Handle the most complex repairs.
• Communicate effectively with team members and customers.
• Demonstrate leadership and problem-solving skills.

Benefits

• Flexible and fun company culture.
• Competitive health care -- PPO & HDHP medical plan options.
• Flexible Spending Accounts (FSA).
• 401(k) with match and Employee Stock Ownership Plans (ESOP).
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs).
• Employee discounts on all product.
• Deep partner retail discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers