Production Systems Specialist

Konica Minolta Business Solutions, U.S.A., Inc.-posted 4 months ago

Full-time • Entry Level

Memphis, TN

5,001-10,000 employees

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Are you mechanically inclined and excited about establishing a growth-oriented career? Join Konica Minolta as a Production Systems Expert to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company! Join us now and receive a $1,500 sign-on bonus! At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction
Demonstrate progress in technical abilities, troubleshooting techniques and productivity
Log service visits and document updates for each client account
Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products
May be required to be available after hours on an on-call basis

3+ years of experience servicing/repairing office equipment, production printer experience preferred
High School Diploma/GED or equivalent experience
Reliable transportation to drive to customer sites daily
Exposure to IT Networks or A+ / N+ Certifications are a plus

Hands on and computer-based training to further your knowledge on advanced technology products & services
Exposure to IT networks and services with career growth opportunities
Competitive car allowance program and paid mileage
Company provided laptop and phone
An inclusive and flexible workplace environment that highly values sharing of new perspectives.
Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

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