Production Systems Engineer - Audio REMOTE

Encore Global•Coppell, TX

23h•Remote

About The Position

The Production Systems Engineer will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in a specific discipline such as Audio, Video, or Lighting; this position must be the subject matter expert for their discipline. Manages all aspects of that discipline as it pertains to event pre-planning, on-site management, equipment maintenance and post show activities. Must have the ability to operate/trouble-shoot high-end equipment and have familiarity with major brands of audiovisual systems and components in a large venue situation. The Systems Engineer will be the key resource of information for the Project Manager(s) and team; will interface with the warehouse leads helping to design systems; and be the product manager for large venue systems. Position reports Director, Production.

Requirements

BA/BS Degreed or equivalent experience
5+ years of live large venue audio visual
5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline AUDIO
2+ years crew lead experience
Strong customer service skills
Excellent organization skills
Advanced problem solving skills
Strong written and oral communications skills
Ability to travel up to 75%

Responsibilities

Event Pre-planning
Partner with the Project Manager, Account Manager, Creative, Sales Team and end client to design, pre-plan and manage all aspects of their expertise or discipline.
Complete necessary technical drawings, production plans, labor needs, budgets, equipment selection in R2, and interfacing with Mgr, Inventory Control & Systems, the warehouse leads, and sub rentals.
Assist and support the other PGE Departments as necessary by making recommendations on technology, processes, and methodologies.
On-site Management/Operation
Manages their discipline meets or exceeds the client’s needs by managing the production plan, budget, and Encore production/safety standards.
Set and properly test technical components.
Operate designated equipment for the event, as needed.
Provides leadership to their assigned crew; such as: A2, V2, Master Electrician, Projectionist, and local union labor.
Post-show Management
Responsible for post-show management to include: final labor, time sheets, expenses, sub rentals, and any equipment maintenance needs.
Complete reporting information and feedback from team to the Project Manager(s) for the post show jot form to document for client’s future events.
Customer Service
Provides excellent service and strive to exceed the expectations and needs of internal and external customers.
Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly.