Excess & Surplus - Production Support

Cincinnati Financial Corporation • Fairfield, OH

41d • $18 - $19

About The Position

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person. If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Our Excess & Surplus department seeks a production support team member to assist our underwriting team in resolving errors and verifying that policy financials are calculated correctly. Starting Pay: The pay range for this position is $17.50 - $18.50 per hour. Pay is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Requirements

• problem-solving skills and creative thinking
• the ability to partner with multiple teams and come up with solutions
• strong attention to detail
• the ability to organize and prioritize work
• excellent interpersonal communication skills
• the ability to handle large volumes of work while maintaining accuracy
• the ability to sort and organize data into Microsoft Excel spreadsheets
• a high school diploma or equivalent (required)

Responsibilities

• partner with our IT teams to resolve any defects in our policy administration system
• work with our underwriting team to resolve any issues in our systems
• review financials for issued policies to verify calculations of taxes and fees are correct
• provide timely customer service to our internal teams
• perform other clerical tasks as needed to support the team
• oversee and track all defects through the resolution process

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees