Production Support Specialist I

City National BankLos Angeles, CA
126d$20 - $30

About The Position

The Production Support Specialist I is an entry-level role responsible for providing support to various production teams within the Small Business/Consumer and Commercial Operations groups.

Requirements

  • Bachelor's Degree or equivalent
  • Minimum 1 year of recent mortgage or commercial experience.
  • Minimum 1 year of administrative/office clerk experience.

Nice To Haves

  • Ability to identify and resolve problems in a timely manner.
  • Strong attention to detail and accuracy.
  • Ability to maintain high levels of performance, especially in stressful situations.
  • Excellent written and verbal skills.
  • Excellent organizational skills.
  • Proficient PC skills, including Microsoft Office and Loan Origination systems.

Responsibilities

  • Receives and uploads conditions/documents pertaining to loans.
  • Initiates third party orders such as but not limited to appraisal, title, flood, insurance, credit, verifications of employment, etc.
  • Send various letters to clients to ensure City National Bank remains compliant with all federal, state, and local regulations.
  • Review and clear conditions within authority.
  • Perform routine data entry and validation tasks.
  • Follows up for trailing docs as needed.
  • Verifies and inputs loan information accurately into loan origination system.
  • Other duties as assigned by management.

Benefits

  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date.
  • Generous 401(k) company matching contribution.
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources.
  • Valued Time Away benefits including vacation, sick and volunteer time.
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs.
  • Career Mobility support from a dedicated recruitment team.
  • Colleague Resource Groups to support networking and community engagement.
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