Production Support Clerk

BlueCross BlueShield of South Carolina•Columbia, SC

19h•Onsite

About The Position

The Production Support Clerk receives shipments from the supply department and outside vendors, pulls inventory (inserts, envelopes) for each job/operator, and delivers/replenishes operator supplies. This role is responsible for keeping inserts and envelopes organized on the production floor and in the warehouse, as well as maintaining a clear and clean production floor and warehouse. The clerk will also operate high-speed sorting and inserting equipment as needed, adhering to USPS regulations governing mail and federal privacy regulations. This full-time position operates on a night shift, Monday-Friday from 12:30 AM to 9:00 AM, in an onsite warehouse environment located at 1816 Willowby Street, Columbia, SC 29223. Occasional overtime may be required, and travel between buildings might be necessary. BlueCross BlueShield of South Carolina, the employer, has been a national presence for over seven decades, is the largest insurance company in South Carolina, a leading administrator of government contracts, and operates a sophisticated data processing center. The company emphasizes outstanding service, a diverse and inclusive workplace, and actively supports veterans.

Requirements

High School Diploma or Equivalent
1 year experience working in a business or production environment, or a government agency.
Coordinates delivery and receiving
Coordinates production schedules
Maintains mail equipment
Manages inventories
Operates mail equipment
Certified on forklift within 90 days of hire.
Obtain Pitney Bowes Inserter Operator certification within six months of hire.

Responsibilities

Receive shipments from supply department and outside vendors.
Pull inventory (inserts, envelopes) for each job/operator.
Deliver/Replenish operator supplies.
Keep inserts and envelopes organized on production floor and in warehouse.
Keep production floor and warehouse free from obstacles, trash, and unused supplies.
Operate high speed sorting and inserting equipment as needed.
Adhere to the USPS regulations governing mail and adherence to federal privacy regulations.
Provide support to inserter, sorter, and manual mail operators.
Pull inventory (envelopes/inserts) for each operator, each job.
Deliver and replenish operator supplies needed for production.
Remove trash and unused supplies from operator work area.
Keep entire production floor free from obstacles and clutter.
Operate inserter machines using personal computer driven software to process Explanation of Benefits, remittances, bills, and letters in a high volume (usually 10,000-15,000 pieces per hour) production setting.
Cut, fold, insert, and apply postage to outgoing mail.
Assist sorter operations by working the line, moving sorted mail from pockets to trays while performing routine quality checks.
Provide support to the sorters by moving finished pallets from the production floor and prepping them for USPS pickup in the warehouse.
Responsible for inventory administration.
Keep all inserts organized efficiently on production floor and in warehouse.
Keep all envelopes organized within warehouse.
Maintain adequate supplies of postal equipment (mail trays, pallets, sleeves, etc. for USPS).
Assist with ordering of supplies, inserts, and envelopes.
Maintain clean storage area in warehouse, including removing trash and boxes.
Receive deliveries and coordinate pickups.
Receive supply of envelopes and inserts from vendors, and verify and document deliveries.
Assist with daily mail pick-ups from vendors and USPS personnel.
Maintain building security while doors are open (doors must be closed and locked except for pickups and deliveries).
Responsible for the timely preparation of spoiled postage for refund acceptance from the USPS, ensuring accurate preparation and calculation of refunds.