Production Support Associate - Hickory
About The Position
US Conec is seeking a detail-oriented Production Support Associate to join our team in Hickory, NC. In this role, you'll support manufacturing and operations by preparing, assembling, polishing, inspecting, and measuring molded ferrules to ensure they meet performance and quality standards. You'll work hands-on with fiber optic components and precision tools, helping to identify defects, analyze data, and collaborate across departments to drive continuous improvement. Production Support roles require mandatory overtime (including everyâotherâweekend and possible 2ndâshift hours)
Requirements
- High school diploma or GED required; associate degree in a technical field preferred
- Experience in measurement, quality control, or manufacturing environments
- Strong verbal and math skills to interpret instructions and verify part counts
- Excellent attention to detail and problem-solving abilities
- Ability to work independently and in cross-functional teams
- Comfortable using Microsoft Excel and Outlook
- Manual dexterity and visual acuity for precision work
- Ability to lift and move up to 10 lbs regularly
Nice To Haves
- Background in fiber optics or electronics industry is a plus
Responsibilities
- Prepare fiber optic connectors, ferrules, and assemblies for inspection and testing
- Perform ferrule length and end face geometry measurements on connectors
- Conduct initial optical performance testing and share findings with the Production Support Technician
- Record and document test results using Microsoft Excel
- Ensure all work complies with company policies, safety standards, and applicable regulations
- Read and follow technical drawings, layouts, and manuals for accurate assembly
- Use cable cutting machines to cut fiber optic ribbons and cables to specified lengths
- Perform precise measurements using micrometers, interferometers, and inspection scopes
- Maintain lab tools, equipment, and workspace in a clean, safe, and organized condition
Benefits
- Competitive base salary with performance-based bonus potential
- 4 weeks of PTO to relax and recharge
- Health, dental, and vision plans to support you and your family
- 401(k) retirement savings plan with employer match and planning resources
- A collaborative, team-based culture that fuels innovation
- Paid holidays and employee recognition programs to celebrate your achievements
- Community engagement and STEM outreach opportunities to give back locally
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Primary Metal Manufacturing
Education Level
High school or GED
Number of Employees
51-100 employees
