Aptyx-posted 15 days ago
Full-time • Mid Level
Onsite • Charlotte, NC

The Manufacturing Production Supervisor oversees the daily operations of the production floor. This role is responsible for ensuring efficient production, maintaining high quality standards, and meeting production goals while optimizing resources. The supervisor will lead and support the production team, coordinate with other departments, and implement strategies to improve productivity and processes. Additionally, the supervisor will be responsible for servicing internal and external customers, ensuring their needs and expectations are met.

  • Plan, schedule, and supervise daily production activities to meet production targets and deadlines.
  • Monitor production processes and adjust schedules as needed to ensure optimal efficiency.
  • Ensure adherence to safety, quality, and regulatory standards.
  • Manage inventory levels of raw materials and finished goods to support production needs.
  • Supervise, train, and evaluate production staff, including operators, technicians, and supervisors.
  • Foster a positive and collaborative work environment, encouraging teamwork and continuous improvement.
  • Address and resolve personnel issues in a timely and effective manner.
  • Implement and maintain quality control procedures to ensure products meet established specifications and standards.
  • Investigate and resolve production issues, implementing corrective actions to prevent recurrence.
  • Coordinate with the Quality Assurance team to support quality improvement initiatives.
  • Identify and implement process improvements to increase efficiency, reduce waste, and enhance product quality.
  • Utilize lean manufacturing principles and other methodologies to drive continuous improvement.
  • Conduct regular performance evaluations and provide feedback to drive individual and team development.
  • Serve as a liaison between production and internal and external customers to ensure their needs and expectations are met.
  • Address customer inquiries and concerns promptly and professionally.
  • Work closely with sales, customer service, and other departments to ensure customer satisfaction and timely delivery of products.
  • Maintain open and effective communication channels with all levels of the organization.
  • Prepare and present regular production reports, including metrics on efficiency, quality, and output.
  • Ensure accurate and timely communication of production schedules, changes, and issues to relevant stakeholders.
  • Maintain accurate and up-to-date production records, including work orders, inventory levels, and maintenance logs.
  • Ensure compliance with all regulatory requirements and company policies.
  • Minimum of 3 years of experience in a manufacturing production environment, with at least 1 year in a supervisory or managerial role.
  • Strong knowledge of manufacturing processes, equipment, and safety standards.
  • Experience with lean manufacturing, Six Sigma, or other continuous improvement methodologies.
  • Excellent leadership, communication, and problem-solving skills.
  • Proficiency in production management software and Microsoft Office Suite.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong organizational and time management skills.
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