Production Specialist

Hearst Autos•San Francisco, CA

5d•$66,000•Remote

About The Position

Bring a Trailer is where passion for cars meets storytelling and community. As a Production Specialist, you’ll play a key role in shaping how standout vehicles are presented to an engaged global audience—guiding sellers from submission to a successful auction experience. Hearst Magazines’ portfolio of more than 30 powerful brands in the U.S. reaches more than 165 million people every month across print, digital, video, and social platforms. The company’s diverse portfolio includes many of the world’s most iconic and trusted media brands, including Cosmopolitan, ELLE, Esquire, Good Housekeeping, Harper’s BAZAAR, Popular Mechanics, and Runner’s World, as well as enthusiast titles like Car and Driver and Road & Track.

Requirements

2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent experience)
Strong writing and editing skills with an ability to present detailed information clearly and accurately
Excellent interpersonal skills with a customer-first mindset and a professional, approachable communication style
Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
Demonstrated ability to handle sensitive information with discretion and build trust with stakeholders
Problem-solving mindset with the ability to navigate challenges independently while knowing when to escalate
Interest in or knowledge of collector cars and automotive culture
Adaptable, proactive, and eager to support evolving team and business needs

Nice To Haves

Hands-on automotive experience is a plus

Responsibilities

Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards
Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness
Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication
Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy
Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals
Track listings through internal systems and act as the subject matter expert on each listing’s history
Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch
Contribute to special projects and process improvements as needed

Benefits

Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.

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