Production Specialist

Hearst Autos

81d • $66,000 - $72,000

About The Position

Bring a Trailer (BaT) is seeking a detail-oriented and customer-focused Production Specialist to help guide sellers through our unique online auction process. From the moment a submission is completed to the launch of a live auction, you’ll play a key role in creating a seamless, supportive, and informed experience for every seller. Whether you’re a skilled communicator with a love for classic cars, a mechanic with a talent for storytelling, or someone with a customer service background and an eye for detail—we want to hear from you.

Requirements

• You’re an excellent communicator who thrives in a role centered around people, process, and precision
• You bring warmth, professionalism, and empathy to every interaction—especially when navigating sensitive situations
• You’re highly organized, comfortable with multitasking, and able to juggle competing deadlines in a fast-paced environment
• You’re adaptable, proactive, and eager to contribute wherever needed
• You have a genuine interest in cars, vehicle history, or the automotive space (deep expertise is a plus but not required)
• You may have experience in customer service, technical writing, automotive work, or another role that requires both communication and critical thinking
• You believe in building inclusive and supportive experiences—for both teammates and the community

Responsibilities

• Prepare listings for live auction, including reviewing and organizing seller-provided data and photos to align with BaT’s standards
• Serve as the seller’s primary point of contact throughout the listing preparation process, providing clear and responsive communication
• Collaborate with sellers and internal teams to update listing information and resolve any content issues
• Deliver thoughtful, helpful, and friendly support—addressing questions, offering tips, and easing seller concerns
• Manage and prioritize a high volume of listings in various stages, ensuring daily progress on your assigned queue
• Maintain the integrity of each listing by tracking its history through our internal systems
• Take on additional projects or responsibilities as needed in a dynamic and collaborative environment

Benefits

• Full-time remote role
• Base salary between $66,000 - $72,000

What This Job Offers

• Job Type: Full-time
• Number of Employees: 101-250 employees