Production Services Specialist

Bank of America•New York, NY

6d•$70,000 - $134,100•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: This role offers an exciting opportunity for an experienced technology professional to support the Equities Cash Execution business within the AMRS region. The position will focus on delivering and maintaining critical electronic trading and connectivity capabilities that enable efficient and reliable execution for our clients. The resource will collaborate closely with global teams, regional stakeholders, and technology partners to ensure seamless integration and operational excellence across the trading stack.

Requirements

8+ years in electronic trading technology within Equities markets, with a strong understanding of execution workflows
Proficiency in FIX protocol, Unix/Linux environments, scripting (Perl, Shell), and relational databases (Sybase/SQL/Oracle)
Familiarity with infrastructure components such as networks, market data, and middleware
Solid understanding of Equities trading and electronic execution platforms

Nice To Haves

Ability to manage multiple priorities in a fast-paced environment while maintaining high service standards
Strong interpersonal skills to engage with senior business stakeholders, clients, and technology teams
Commitment to operational excellence and continuous improvement

Responsibilities

Provide technical and operational support for electronic trading platforms, ensuring stability, performance, and compliance with enterprise standards
Act as a primary point of contact for order/trade inquiries, connectivity issues, and major incident communications to internal stakeholders and external clients
Conduct proactive analysis of client activity (e.g., dormant accounts, penetration rates) and system performance to identify opportunities for improvement
Work closely with Sales, Trading, and global technology teams to prioritize and deliver enhancements aligned with business objectives
Implement process improvements, maintain quality controls, and ensure adherence to internal policies and regulatory requirements
Produce regular reports on system stability, incident trends, and team performance to support transparency and continuous improvement

Benefits

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.

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