Production Service Engineer - Cloud Operations
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About The Position
This position will include supporting our US Public Sector customers. It requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards), which includes a credit check, criminal/misdemeanor check, and taking a drug test. Employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens, or US Permanent Residents holding a green card will be considered. This is a Flexible position based in our Orlando, Florida office, requiring a minimum of 2 days per week in the office and shifts that cover weekend days. The ServiceNow PSE (Production Service Engineering) team is tasked with maintaining and supporting the reliability, scalability, and performance of the automations and platform to manage the ServiceNow cloud infrastructure. Engineers are empowered to drive technical resolutions across the technology stack and are tasked with improving operability and reliability to reduce incidents and MTTR.
