Production Service Developer 3

Oracle•Austin, TX

3d•Remote

About The Position

Responsible for our production infrastructure, including the servers and services which support our growing client base as well as designing and implementing highly scalable environments. This Engineer works with other teams in the organization and provides infrastructure solutions for their needs. Understands client systems and applications, networking, infrastructure, data centers, web tools and technologies, databases and Cloud, Big Data, Enterprise Resource Planning (ERP), and more. Design new scalable solutions for fast changing infrastructure environment with complex needs in fields like: configuration deployments, monitoring, and logging. Perform deep drill down analysis into performance bottlenecks and provide necessary fixes. Bring in new ideas, change, evolve, improve and simplify the production infrastructure. Work closely with our development and research teams and provide customer friendly solutions and support. Responsible for working on the design, development, and/or deployment of enterprise supporting systems. May telecommute. (385.31410) Employer will accept a Master's degree in Computer Science, Engineering, or related technical field and 2 years of experience in the job offered or in a Production Service Developer-related occupation. Position requires: Investigating/debugging software defects to perform root cause assessment and recommend a code fix using C++, Java, JavaScript, CCL, HTML, VB, C#, jQuery; Investigating complex production level application issues using different troubleshooting tools including Splunk, BMC Appsight, blackbird, and maintaining sound documentation of troubleshooting steps and resolution; Analyzing application crash and performance reports using WinDBG to find software vulnerabilities and mitigate negative impact; Debugging live production code with WinDBG, Appsight Code Recording profile; Profiling applications in production environment to identify memory and/or dependency issues utilizing tools such as Process Explorer and Dependency Walker; Reviewing AWR report and SQL Plans (CBO) for Oracle Database to identify possible causes of performance bottlenecks and recommend code changes when applicable; and Profiling Java servers by analyzing heap dumps (Eclipse Memory Analyzer) and timers to locate performance and/or memory related issues. Qualifications Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only

Requirements

Master's degree in Computer Science, Engineering, or related technical field
2 years of experience in the job offered or in a Production Service Developer-related occupation
Investigating/debugging software defects to perform root cause assessment and recommend a code fix using C++, Java, JavaScript, CCL, HTML, VB, C#, jQuery
Investigating complex production level application issues using different troubleshooting tools including Splunk, BMC Appsight, blackbird, and maintaining sound documentation of troubleshooting steps and resolution
Analyzing application crash and performance reports using WinDBG to find software vulnerabilities and mitigate negative impact
Debugging live production code with WinDBG, Appsight Code Recording profile
Profiling applications in production environment to identify memory and/or dependency issues utilizing tools such as Process Explorer and Dependency Walker
Reviewing AWR report and SQL Plans (CBO) for Oracle Database to identify possible causes of performance bottlenecks and recommend code changes when applicable
Profiling Java servers by analyzing heap dumps (Eclipse Memory Analyzer) and timers to locate performance and/or memory related issues

Responsibilities

Designing and implementing highly scalable environments
Providing infrastructure solutions
Designing new scalable solutions for fast changing infrastructure environment with complex needs in fields like: configuration deployments, monitoring, and logging
Performing deep drill down analysis into performance bottlenecks and provide necessary fixes
Bringing in new ideas, change, evolve, improve and simplify the production infrastructure
Providing customer friendly solutions and support
Working on the design, development, and/or deployment of enterprise supporting systems
Investigating/debugging software defects to perform root cause assessment and recommend a code fix using C++, Java, JavaScript, CCL, HTML, VB, C#, jQuery
Investigating complex production level application issues using different troubleshooting tools including Splunk, BMC Appsight, blackbird, and maintaining sound documentation of troubleshooting steps and resolution
Analyzing application crash and performance reports using WinDBG to find software vulnerabilities and mitigate negative impact
Debugging live production code with WinDBG, Appsight Code Recording profile
Profiling applications in production environment to identify memory and/or dependency issues utilizing tools such as Process Explorer and Dependency Walker
Reviewing AWR report and SQL Plans (CBO) for Oracle Database to identify possible causes of performance bottlenecks and recommend code changes when applicable
Profiling Java servers by analyzing heap dumps (Eclipse Memory Analyzer) and timers to locate performance and/or memory related issues

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance