Production Reliability Engineer
About The Position
NBCUniversal is searching for a Production Reliability Engineer who thrives at the intersection of broadcast systems and IT — someone who understands that in 2026, reliability means software-defined signal flow, IP networks, and an engineer’s intuition for when something “just doesn’t look right.” As a Production Reliability Engineer, you’ll help ensure the continuous operation of our live production, routing, and playout systems across both baseband and SMPTE 2110 IP environments. You’ll be part of the team that designs, maintains, and evolves complex infrastructure supporting 24/7 broadcast operations for NBC.
Requirements
- 5+ years of recent experience in a television broadcast environment.
- Understanding of the 24/7 nature of the on-air News, Sports, and Entertainment environments.
- Proficient with broadcast production systems and software including SMPTE standards and Evertz
- Experience with Evertz SMPTE 2110 Magnum Routers, IP routing concepts, multicast, and PTP.
- Working knowledge of broadcast-adjacent systems (audio, control, graphics, replay).
- Working knowledge of Cisco ACI networking fundamentals
- Working familiarity with TV engineering and broadcast video/audio transmission systems.
- Products, Calrec Audio Consoles, Intercom Systems, Video Switchers, and others.
- Experience with Miranda/Grass Valley Legacy routers and systems like the NV9000 and KX.
- Solid understanding of computer networking.
- Proficient in software-driven broadcast video equipment.
- Detail-oriented, organized, and naturally curious — you enjoy figuring out how things work.
- Strong documentation habits and clear communication skills.
- Ability and willingness to learn new production technologies.
- Willingness to work shifts/overtime, including weekends, overnights and on holidays with short notice.
- Must be able to work independently yet have strong collaboration skills and meet deadlines.
- Must be able to prioritize and be a proactive thinker.
- Ability to stay focused and productive in a fast-paced environment with constantly changing assignments.
Nice To Haves
- Dante Certified
- ACI Certified
Responsibilities
- Support and optimize SMPTE 2110 environments, primarily Evertz EXE and Magnum routing systems.
- Maintain and integrate legacy and hybrid infrastructures, including Grass Valley NV9000 routers.
- Collaborate with teams managing production systems like Cisco ACI networks, DNF control systems, EVS Playback systems, Vizrt and Chyron/XPression graphics, RTS, Ross Robotics, Calrec Artemis audio consoles, and Sony switchers and cameras.
- Diagnose and reverse-engineer complex system interactions — both hardware and software — to improve reliability and performance.
- Create and update signal flow and network documentation using Lucidchart and CAD for wiring drawings.
- Participate in continuous improvement initiatives focused on observability, system redundancy, and workflow automation.
- Act as support escalation contact for emergencies and troubleshooting.
Benefits
- This position is eligible for company-sponsored benefits, including medical, dental, vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
