Production Quality Supervisor, Amazon Leo Quality Assurance

Amazon • Redmond, WA

1d

About The Position

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission
is to deliver fast, reliable internet to customers and communities around the
world, and we’ve designed the system with the capacity, flexibility, and
performance to serve a wide range of customers, from individual households to
schools, hospitals, businesses, government agencies, and other organizations
operating in locations without reliable connectivity.

Amazon Leo Quality team is driven to develop a Quality System that is capable of
scaling aerospace quality to volume and cost levels to meet end customer needs.
This position will join the team at an exciting moment, with an opportunity to
own quality system development and contribute to the design of requirements,
processes, and systems used across the business.

Export Control Requirement: Due to applicable export control laws and
regulations, candidates must be a U.S. citizen or national, U.S. permanent
resident (i.e., current Green Card holder), or lawfully admitted into the U.S.
as a refugee or granted asylum.

Here at Amazon, we embrace our differences. We are committed to furthering our
culture of inclusion. Amazon has ten employee-led affinity groups, reaching
40,000 employees in over 190 chapters globally. We have innovative benefit
offerings, and host annual and ongoing learning experiences. Amazon’s culture of
inclusion is reinforced within our 16 Leadership Principles, which remind team
members to seek diverse perspectives, learn and be curious, and earn trust.

Requirements

• 1+ years of people management experience
• 3+ years of quality assurance testing experience
• 3+ years of Excel (pivots, lookups, etc.) experience
• Experience identifying and solving complex problems through data analysis

Nice To Haves

• 3+ years of directly managing and leading a team of 3+ members experience
• Knowledge of Lean Six Sigma concepts and best practices
• Bachelor's degree in engineering, management, or technology

Responsibilities

• Manage a team of quality inspectors and quality specialists, supporting a continuous manufacturing system.
• Standardize our processes and continuously improve our methods of predicting, and reacting to, performance of the production system.
• Manage the MRB process at production floor review the non-conformance and approve the disposition
• Perform the Root cause analysis to reduced NC
• Lead the work instruction (SOP) for quality inspection team
• Manage staffing plan to ensure high impact to the business and consistent quality to our customers.
• Communicate changes to documentation or process to the quality front-line support team
• Review the NC on production floor and perform disposition.
• Work with Quality Engineering team on improvement initiatives to improve yield and reduce non-conformance rates.
• Support investigations into internal and external quality issues. Support short term mitigation and long term corrective action of issues.
• Review the rework and lead salvage process
• Update inspection documentation, work order templates, and quality alert documentation.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager