Production Project Manager, Senior (On Call)

Toppan Merrill • Anaheim, CA

4d

About The Position

About the Opportunity: Toppan Merrill is a global technology leader committed to simplifying the complexity of regulatory disclosure and communications. We offer the most intuitive end-to-end solutions for complex compliant content creation and enhancement of multi-stakeholder collaboration. Our industry leading technology is backed by what we are best known for: unmatched market expertise and unparalleled customer service. Toppan Merrill is a leading partner for the financial, legal, health and capital markets. Learn more at https://www.toppanmerrill.com/careers/ . About Toppan Merrill

Requirements

• Bachelor’s Degree or equivalent of education and experience
• 7-10 years related experience in client services environment in printing and fulfillment related industry

Responsibilities

• Apply technical & tactical expertise in the execution of daily and special client projects.
• Develops and implements standard operating process in area of responsibility.
• Recommends and determines the scope of client driven projects and outlines a plan of action.
• Modifies and scopes service solutions to help internal/external clients better manage day to day operations.
• Estimates and manages project schedules and budgets.
• Reviews operations and testing of models to ensure adequacy or determine needs for reformulation.
• Effectively diffuses complex client situations and promotes Toppan Merrill as a whole while in the execution of the project.
• Research and resolve customer problems, recommending modification to the product/service line.
• Demonstrates clear and timely communication, establishing trust with client and internal stakeholders.
• Collaborates with outside teams on new projects and assists on product/platform launches.
• Displays through advance knowledge and execution, they are a subject matter expert in the products produced and the platforms used in delivering to our clients.
• Provides effective leadership through shared goals, motivating others with support, and fostering a collaborative environment.

Benefits

• Enhanced Medical, Dental, Vision and Life insurance for employees and dependents
• Employer Contribution to 401K
• Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays.
• Paid parental leave
• Paid community involvement/volunteer days
• Wellness Resources and Employee Assistance Programming

What This Job Offers

• Career Level: Mid Level