The production planner's responsibilities include supporting customer requests, providing excellent customer service, handling all tasks related to order management, monitoring inventory levels, regularly providing production status updates to management, and facilitating the timely delivery of products to customers. You should also be able to closely monitor the production process to ensure that production orders are completed on time and within budget. To be successful as a production planner, you should be able to communicate effectively both internally and externally, be knowledgeable of material requirements planning, able to manage production deadlines, and evaluate demand change impacts. Ultimately, an exceptional production planner should demonstrate excellent time management, organizational, and problem-solving skills to ensure that production operations run smoothly.