Production Operations Support- Temporary
About The Position
At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint. business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint. Phillip Jeffries is excited to welcome a Production Operations Support on a 3‑month temporary assignment. This hybrid position runs Monday through Friday and includes three in‑office days at our Fairfield, NJ location, with the rest of the week worked from home.
Requirements
- Demonstrated ability to perform efficient and accurate data entry
- Proficiency with Product Lifecycle Management (PLM) systems (e.g., WFX), NAV ERP, and Microsoft Excel
- Exceptional attention to detail with a high standard for accuracy
- Strong time management skills, with the ability to meet deadlines and maintain timeline discipline
- Highly organized with consistent, well-documented work practices
- Ability to diplomatically push back and communicate concerns effectively when needed
- Strong sense of ownership and accountability for work and outcomes
- Proven ability to remain calm, focused, and effective under pressure
Responsibilities
- Execute accurate, efficient data entry and ongoing maintenance across WFX (PLM), NAV ERP, and Microsoft Excel, ensuring systems remain the single source of truth.
- Create, manage, and maintain purchase orders, transfer orders, bills of materials (BOMs), specifications, and launch documentation in accordance with defined SLAs and timelines.
- Support product launch execution by coordinating collection readiness, completing system uploads, and assisting with sales tool setup and proofing.
- Ensure all required launch components are entered, tracked, and available on time to support Design, Marketing, and Sales needs.Partner with Supply Chain and Production to align material documentation, purchase orders, and transfers with production and delivery timelines.
- Support receiving, allocation, and material movement activities within NAV ERP as needed.
- Participate in ERP User Acceptance Testing (UAT) by executing assigned test cases, documenting results, identifying issues, and flagging process gaps to support system readiness.
- Maintain clear, organized, and up‑to‑date documentation to enable reliable downstream use, reduce rework, and support knowledge continuity.
- Proactively identify risks, inconsistencies, or incomplete inputs that could impact data integrity, timelines, or launches, and escalate concerns appropriately.
- Push back diplomatically when information, timelines, or inputs could compromise system accuracy or execution success.
- Demonstrate strong ownership and follow‑through on assigned responsibilities, remaining calm and effective in a fast‑paced, deadline‑driven environment.
- Support smooth handoffs and continuity during coverage periods and system transitions, ensuring minimal disruption to operations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
