Production Manager

CAMPERS INN INC•Seffner, FL

About The Position

Campers Inn RV is looking for a Production Manager. This role is responsible for leading the service department team . At Campers Inn RV, we’re more than a dealership—we’re a team driven by purpose, innovation, and a commitment to helping people enjoy the RV lifestyle and find their AWAY. Our vision is to be the RVer’s Trusted Resource for our employees, customers, and partners, and to lead the industry through forward-thinking ideas and positive change. As we continue to expand across the country and prepare for global growth, we’re proud to offer meaningful career paths, strong development opportunities, and the chance to make a real impact in the communities we serve. Founded in 1966 by Art and Fran Hirsch, Campers Inn RV has grown into the Nation’s Largest Family-Operated RV Dealership, with nearly 50 locations in over 20 states. Our family-focused roots still guide us today—treating every employee and customer with fairness, respect, and genuine care. We believe in living our core values of Integrity, Teamwork, Continuous Improvement, and Sustainability in everything we do. Our dedication to excellence has earned us national recognition. Since 2010, we’ve been named a Top 50 RV Dealership in the U.S. every year and were recently honored by RVBusiness as one of the Top 5 Blue Ribbon RV Dealerships in the industry. Join Campers Inn RV and be part of a company where your career can grow, your contributions are valued, and your work truly makes a difference.

Requirements

High school diploma or equivalent is required
Valid Driver’s license and good driving record required
Education and/or experience in the RV industry commensurate is required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to plan and prepare work schedules for optimum coverage
Ability to communicate in a professional and tactful manner
Ability to prioritize work assignments
Ability to provide accurate and helpful information to customer
Ability to analyze and write reports
Ability to handle problems and facilitate successful outcomes
Willingness to accept additional tasks, duties and/or direction from management
Basic math skills
Comprehensive knowledge of product installation activities
Working knowledge of the activities, methods procedures and policies of a Service Department environment
Advanced knowledge of products, installation schedules, products prices and current sale items
Knowledge of MS Office
Ability to use company system applications, including Motility Systems2K and other software as applicable
Ability to safely handle solvents and chemicals
Ability to navigate other risks associated with working around machines, tools, and RVs
Ability to move RVs of various sizes as needed
Ability to organize various physical tasks through adjusting, climbing ladders, connecting, lifting, pulling, pushing, or bending
Ability to stand for long periods of time.
Ability to reach above shoulders and lift a minimum of 50 pounds

Nice To Haves

Some supervisory experience is preferred
RVIA/RVDA certification or Master certification preferred
Forklift experience/certification preferred, or ability to be certified within one year is required

Responsibilities

Lead daily Service Department Technician activities
Supervises shop personnel providing support with technical installations
Train employees on new products and safety procedures. Mentors new technicians
Monitor and review work schedules, technician productivity and labor control reports
Track monthly departmental results
Assures productivity standards are met
Provides “cradle to grave” customer service
May answer phones and provide assistance to customers
Maintain a safe work area for customers and coworkers
Perform other miscellaneous duties as assigned
May cross train to perform other duties
Perform in the role of shop expert
Ensure Quality Controls are in place and performs inspections to verify repairs are performed to company and factory standards.
Conduct shop meeting to cover safety, new policies, and manufacturer subjects

Benefits

Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:
Major Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance (Basic, Supplemental, Spouse, and Child available)
Employee Assistance Program (EAP)
Paid Time Off
Qualified retirement plan (401k) with Employer Match
Fair and competitive compensation