Production Manager (Salaried)

Knox Area Rescue Minist•Knoxville, TN

About The Position

At KARM Stores, our production teams turn donations into opportunity. The Production Manager leads the back-of-house operation to ensure donations are processed efficiently, accurately, and safely--sothe sales floor is stocked, customers are served well, and our mission is funded. Role Snapshot: Hands-on leader responsible for daily production execution. team coaching, and operational standards from donation intake through processing, pricing, and flow to the sales floor.

Requirements

High school diploma or equivalent.
1–3+ years of experience in retail, production, warehouse, or operations leadership (or equivalent).
Demonstrated ability to lead and motivate a team in a fast-paced environment.
Ability to track metrics, follow processes, and ensure accuracy/quality.
Strong communication and problem-solving skills.

Nice To Haves

Experience in thrift/retail production, inventory flow, pricing, or warehouse processing.
Experience scheduling teams and managing daily production goals.
Familiarity with POS or basic computer systems (Google Workspace a plus).

Responsibilities

Set & communicate daily/weekly production goals and priorities to the team
Monitor progress in real time and adjust workflow & staffing to maintain pace.
Review store dashboards/production metrics & communicate expectations and results team members.
Ensure smooth flow from donation intake to processing, pricing, and sales floor readiness.
Coach, train, & provide regular feedback to team members; document performance as needed.
Maintain a positive, respectful, mission-driven work culture aligned to KARM values
Address performance issues promptly in partnership with store leadership/HR policy.
Support hiring, onboarding, cross-training, and scheduling to meet production needs.
Ensure required paperwork (production logs, labor tracking, daily reports) is accurate and submitted on time.
Build and manage team schedules based on donation volume, store needs, and staffing levels.
Maintain strong inventory control in processing areas; ensure appropriate sorting, accuracy, and staging.
Identify barriers to production flow and implement solutions to improve efficiency and quality.
Maintain clean, organized, and safe work areas; reinforce safety expectations and proper equipment use.