Project Manager

Servpro-posted 2 days ago
$40,000 - $50,000/Yr
Full-time • Manager
Cincinnati, OH
1,001-5,000 employees
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Production Manager SERVPRO® of Northwest and Northeast Cincinnati Join a fast-paced, hands-on environment where your leadership, communication, and project management skills drive our mission: making it “Like it never even happened.” We’re seeking a motivated Production Manager to oversee restoration projects, lead teams, and ensure exceptional customer service from start to finish.

  • Ensure accurate scopes of work and prepare estimates using industry-specific software
  • Negotiate project scope and estimate approvals with customers and clients
  • Schedule, coordinate, and oversee crews, assets, and subcontractors
  • Review job site documentation and ensure proper billing and compliance with client requirements
  • Maintain clear written and verbal communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses, including labor, equipment, vehicles, and materials
  • Other duties as assigned
  • Lead, coach, and develop restoration team members
  • Participate in recruiting, hiring, and training new teammates
  • Manage customer satisfaction and support a positive client experience
  • Provide priority responses to potential customers as needed
  • At least 1 year of management or supervisory experience
  • At least 3 years of industry experience
  • Strong communication, organization, and leadership skills
  • Ability to lift a minimum of 50 lbs. regularly; up to 100 lbs. with assistance
  • Ability to climb ladders, work at ceiling heights, and operate in tight spaces
  • Ability to work with/around cleaning agents
  • Ability to pass a background check (as allowed by law)
  • High school diploma or GED required
  • Valid driver’s license required
  • IICRC certifications preferred
  • Associate or Bachelor’s degree preferred
  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Competitive benefits package
  • Medical, Dental, Vision insurance
  • 401(k) with employer contribution
  • Company vehicle provided
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