Production Manager

Boyd Group Services•Buffalo Grove, IL

1d•$60,000 - $75,000

About The Position

Production Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and managing the workflow through effective utilization of the workforce. The Production Manager plays a pivotal role in the success of the customer’s experience by ensuring the quality in the repair facility is maintained and delivery target dates are achieved while working in alignment with all team members in achieving the repair facilities KPIs. The Production Manager ensures that the customers’ vehicles are repaired on time, exceeding Gerber Collision’s quality expectations and the customers’ needs.

Requirements

High School Diploma or equivalent
Proven experience in a collision repair environment or similar role 3 years experience
Self Motivated and decision making skills
Effectively operate in a fast-paced environment, demonstrating multi-tasking ability while working under pressure
Time Management Skills - Must be able to meet deadlines
Give Direction in a team environment
Ability to interpret work scope from vehicle estimates or work orders
Customer Service Oriented and strong organizational skills
Comprehensive knowledge of vehicle repair practices
Communicate effectively, both verbally and in writing
Strong attention to detail and a high degree of accuracy
Valid Driver’s License
Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials
I-Car Registered (working towards Gold Class certification)

Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan
Plan daily production schedule to maximize efficiency and maintain cycle time goals
Run production meeting to communicate priorities to staff
Perform in-process quality control checks to ensure company standards are met
Immediately identify and address any quality issues or production delays
Perform final quality inspection prior to delivery of the vehicle to customer
Other duties may be assigned

Benefits

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend