Production Manager - Music Farm

Live Nation Entertainment•Charleston, SC

About The Position

Frank Productions is looking for a full-time Production Manager to join our team at the Music Farm in Charleston, SC. We are committed to Diversity, Equity, and Inclusion and encourage talent from all backgrounds to apply. Founded in 1964 in Madison, WI, Frank Productions started as a family-run, full-service concert promotion company, bringing the likes of Johnny Cash, Elvis Presley and Bruce Springsteen to Wisconsin. Over the next five decades, we have become one of the largest concert promoters in the United States. We did this by building a business model in which promoters help artists achieve their goals, not simply sell the tickets. Our unique approach has led to tremendous growth and success with artists at all stages of their careers. Today, as a joint-venture partner with Live Nation, Frank Productions continues its successful growth and offers FPC Live and National Shows 2 executive and administrative management. These brands are full-service concert promotion companies involved in every facet of event management built to help support artists at every level of their careers. WHAT THIS PERSON WILL DO The Production Manager is responsible for the on-stage, backstage, show settlement and other technical details of concerts Oversees staffing and scheduling of part time promoter reps, technicians, stagehands, hospitality runners, and merch sellers Coordination between tour/private production and venues. Advancing and obtaining presale technical information, including production needs, rider requirements, staging and capacity changes. Interface with local contractors (vendors) and tours, clients renting the venues and venue production teams for all show requirements, including stagehands, runners, security, casual labor and rental equipment, with an emphasis on quality, reliability and cost. Day of show management of concert/private events from load in to load out, with an emphasis on customer (artist/client) service, adherence to time schedules, sound restrictions and cost containment. Show settlement, artist and vendor payments on events Ensure positive and creative environment for management team Assist in maintaining department manuals and training materials for all production positions Assist in creating budgetary requirements and tracking the financial aspects of department Facilitate proper interdepartmental communication and organization Coordinate operational feedback with Talent Buyer Assist with the maintenance of audio, lighting, backline and video systems advising on repairs when needed All other duties as assigned WHAT THIS PERSON WILL BRING Applicable experience with Production, project management, customer relations, and similar skills Ability to direct a team with leadership qualities that exemplify respect, integrity, teamwork and quality Willingness to work unconventional hours as job duties demand Ability to handle difficult situations in a professional manner Ability to quickly adapt and adjust projects to new expectations and direction Ability to work independently and solve problems using sound decision-making skills Ability to lead and coordinate projects Willingness to travel, as job duties demand Ability to communicate effectively in a team environment that includes in-person collaboration, group e-mails, and instant messaging Professional and friendly demeanor Strong verbal and written communication skills Excellent organizational skills and attention to detail Committed to learning, and fostering an environment of diversity, equity, and inclusion Ability to learn and work within systems such as MS Office, project management tools, and other company software PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT Performs duties while standing and walking, including ascending and descending stairs Lifts up to 75 pounds Crouches, kneels, twists, bends, and reaches frequently Occasionally works at heights above ground level Utilizes hands and fingers to operate computers and office equipment Regularly exposed to large crowds and high volumes of noise Occasionally works in outdoor conditions This position is expected to work forty (40) hours per week or more. This position is an at-will position, meaning that either party may terminate the employment relationship at any time without notice or cause.

Requirements

Applicable experience with Production, project management, customer relations, and similar skills
Ability to direct a team with leadership qualities that exemplify respect, integrity, teamwork and quality
Willingness to work unconventional hours as job duties demand
Ability to handle difficult situations in a professional manner
Ability to quickly adapt and adjust projects to new expectations and direction
Ability to work independently and solve problems using sound decision-making skills
Ability to lead and coordinate projects
Willingness to travel, as job duties demand
Ability to communicate effectively in a team environment that includes in-person collaboration, group e-mails, and instant messaging
Professional and friendly demeanor
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Committed to learning, and fostering an environment of diversity, equity, and inclusion
Ability to learn and work within systems such as MS Office, project management tools, and other company software

Responsibilities

The Production Manager is responsible for the on-stage, backstage, show settlement and other technical details of concerts
Oversees staffing and scheduling of part time promoter reps, technicians, stagehands, hospitality runners, and merch sellers
Coordination between tour/private production and venues.
Advancing and obtaining presale technical information, including production needs, rider requirements, staging and capacity changes.
Interface with local contractors (vendors) and tours, clients renting the venues and venue production teams for all show requirements, including stagehands, runners, security, casual labor and rental equipment, with an emphasis on quality, reliability and cost.
Day of show management of concert/private events from load in to load out, with an emphasis on customer (artist/client) service, adherence to time schedules, sound restrictions and cost containment.
Show settlement, artist and vendor payments on events
Ensure positive and creative environment for management team
Assist in maintaining department manuals and training materials for all production positions
Assist in creating budgetary requirements and tracking the financial aspects of department
Facilitate proper interdepartmental communication and organization
Coordinate operational feedback with Talent Buyer
Assist with the maintenance of audio, lighting, backline and video systems advising on repairs when needed
All other duties as assigned