Production Manager
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About The Position
The Production Manager (PM) is responsible for recruiting, training and managing the production resources for the company, which include approximately 100 painters and the completion of over 500 projects annually. Success is measured by Jobs Completed (Revenue), Gross Margin (Profitability), Painter Recruiting and Retention, and overall Customer Satisfaction measured through a Net Promoter Score Rating. The PM must represent the CertaPro brand in a manner that distinguishes us from our local competition as CertaPro 'Delivers Extraordinary Experiences' and ensures that our customer’s needs and expectations are met or exceeded. These goals are accomplished through direct customer interaction but also indirectly through effective painter/project management.
