Production Manager

PuroClean Disaster Restoration of Greenfield • Greenfield, IN

72d

About The Position

Seeking an experienced Lead Mitigation Technician who's ready to take the next step in their career. This is a site-working manager position, and production manager will be leading jobs in the field as needed. Manage production crews and job assignments as assigned while following PuroClean® production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets us apart from our competitors in the industry.

Requirements

• Minimum 2 years experience in mitigation industry
• Understanding of safety guidelines and ability to manage them
• Aptitude with record keeping, recording information and communication
• Ability to identify areas of opportunity among teammates, coaching for growth
• Strength in team building and establishing lasting relationships with clients and teammates
• IICRC Certification in WRT & ASD required

Responsibilities

• Managing Customer Satisfaction
• Effectively oversee all aspects of production, including inventory and ordering of supplies, managing mitigation techs, coordinating maintenance of equipment and production vehicles
• Identifying areas for improvement and managing relationships with centers of influence
• Coaching and training of technicians, including holding regular safety meetings
• Ensure all jobs follow required insurance SLA's
• Coordinate on-call schedule
• Communicating and managing customer concerns with GM/Owner effectively
• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Benefits

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Aggressive Competitive Wages
• Paid Training for Career Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees