Production Manager In Training

Goodwill of Southern Nevada • Las Vegas, NV

130d

About The Position

The Production Manager in Training is responsible for learning all aspects of the Production Manager role. The Production Manager in Training reports to the Store Manager and is responsible for all production goal tracking, quality and quantity checks as well as managing the retail production staff. The position acts as a primary key holder and fills in for the Store Manager when out of the office.

Requirements

• High school/ GED completion preferred.
• Minimum of 3 years of retail production supervisory experience preferred.
• Minimum of 3 years goal setting and tracking experience preferred.
• Minimum of 3 years handling salvage or similar type of audits preferred.
• Team Members in this position may be required to travel at a moment's notice or be transferred to other Goodwill retail stores, based on business operational needs.
• Must be able to continuously perform repetitive work, at a set pace.
• Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel.
• Must possess strong interpersonal skills with excellent communication skills.
• Bilingual a plus.
• Exhibits a high level of integrity and business ethics.
• Exhibits a high level of adaptability and flexibility.

Responsibilities

• Achieves daily, weekly, and monthly production goals for the store, reaching out to senior management when short on donations.
• Ensures every rack/cart of processed goods receives a quality, quantity review.
• Performs a salvage audit daily to ensure the quality of the donated goods on the floor and quality donations are not in salvage processing.
• Communicates with the store management team the Central Warehouse needs to ensure production and sales goals will be met.
• Sorts and ensures training for E-Commerce categories, brands, etc.
• Handles computer interaction for emails, reports, and other required communication to management.
• Trains and coaches new and existing staff to follow the Production Manual Guidelines, picture process maps (PPM's), production metrics and pricing guidelines. Holds staff accountable for meeting processing goals.
• Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members.
• Ensures that store and surrounding premises are kept clean and free of safety hazards, and safety procedures are understood and followed by all store team members.
• Provides general Store Management when the Store Manager is out of the office.
• Collects all found money and donated jewelry daily and hands in daily. Processes necessary paperwork and subsequent functions.
• Completes other assignments or projects designated by store management team.

What This Job Offers

• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED