Production Lead

Capstone Logistics•Edgerton, WI

5d•$1,200 - $1,500•Onsite

About The Position

People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes? JOB SUMMARY: Interacts with partners (client partner and common carrier representatives) to ensure superior levels of customer service Maintains a safe work environment at all times through management of others Supervises the day-to-day operation of assigned work groups to ensure that all partner and Capstone Logistics' requirements are met and implemented effectively Assigns tasks to associates in a fair and equitable manner Handling of freight as required, meeting company standards and timelines while maintaining a safe work environment

Requirements

1-2 years of supervisory / leadership experience in an industrial setting
Proven experience in providing high levels of customer service to internal and external partners.
Ability to train, coach, and mentor warehouse associates
Excellent interpersonal and communication skills (written and verbal)
Strong organization and prioritizing skills
Ability to simultaneously perform multiple tasks
Ability to solve problems and make effective decisions in a fast-paced environment
Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint
Standing and /or walking for extended periods of time in warehouse environment (concrete flooring and changing temperatures)
Ability to lift 50 lbs.
Computer data entry.
Ability to function in cold and hot weather environment.
Ability to be certified to operate manual or powered material handling equipment in a safe and productive manner
Associate Degree or equivalent from two-year College or technical school or two or more years related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

College degree is preferred.

Responsibilities

Ensure partner needs are met on a daily basis
Document and resolve any customer service or associate issues daily and report them to the Regional Director or Director as requested/needed.
Ensure all associates follow Capstone Logistics policies and work rules including Capstone safety work rules
Hold weekly safety meetings and ensure associate participation
Scheduling associate shifts based on partner requirements
Assist with the interviewing, orientation and training of new associates
Dock level negotiation of rates with common carrier representatives
Supervise timely and accurate data entry for all services performed
Comply with all administrative reporting and financial policies and procedures
Ability to complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone Logistics policies and standard operating procedures
Performs Additional Accountabilities As Required.