Production/Installation Manager

Luxury Bath Technologies•Northbrook, IL

12d

About The Position

We are looking for the "Engine" of our remodeling business. You will be responsible for the critical path between a signed contract and a finished home, ensuring that materials arrive on time, crews are where they need to be, and obstacles are cleared before they become delays. About the Role: Procurement & Lead Times: Take ownership of the “Order to Delivery” process. You’ll manage vendor relationships and track lead times for cabinetry, tile, and fixtures to ensure zero downtime. Master Scheduling: Coordinate internal crews and subcontractors to maximize efficiency across multiple active job sites. Proactive Troubleshooting: Identify potential supply chain or scheduling bottlenecks early and implement creative solutions to keep projects on track. Vendor Management: Negotiate with suppliers to ensure we are getting the best pricing and priority delivery.

Requirements

3–5+ years in residential construction, specifically in a logistics, purchasing, or project coordination role, with deep knowledge of kitchen and bath material specifications, including cabinetry, countertops, and plumbing.
Proven ability to manage complex schedules in a fast-paced environment.
3–5 years of installation or construction experience, with a background in acrylic bath systems and plumbing knowledge (highly preferred).
Proven leadership and team management skills, along with quality assurance and customer service experience.
Must have a valid driver’s license and a clean driving record.
A Master Coordinator who enjoys the “puzzle” of scheduling and can pivot quickly when a delivery is delayed or a crew member is out.
Detail-obsessed, with an understanding that a missing 1/2-inch trim piece can stall a $100k kitchen, and ensures that doesn’t happen.
A communication pro who can handle tough conversations with vendors and provide clear updates to the field team.
Tech-fluent and comfortable using Buildertrend or similar project management software to track real-time data.

Responsibilities

Oversee and schedule all bath system installations
Lead and support installation crews, ensuring timely, high-quality workmanship
Review customer contracts and coordinate product orders
Manage warehouse inventory and vendor relationships
Ensure full customer satisfaction and follow-up after installations
Conduct regular check-ins with clients and request referrals
Handle all permitting, documentation, and CRM updates
Support installers with on-site issues and service calls
Analyze job costs and service trends for continuous improvement
Assist in hiring, onboarding, and training of installation staff
Manage calendars for installation scheduling and time-off requests
Maintain accurate records of timesheets, receipts, and job completions

Benefits

Competitive salary commensurate with experience, a supportive and professional work environment, and the opportunity for long-term career growth with a growing company.
Benefits include medical, dental, and vision coverage, as well as paid vacation and paid sick time.

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