Production Firmware Technician

Videndum•Irvine, CA

33d•Onsite

About The Position

Creative Solutions is an Oscar-winning team of creatives and innovators who build the tools that professionals use to craft their stories. With the SmallHD, Wooden Camera, and Teradek brands, CS focuses on developing technologies and solutions that help drive multimedia production to new creative heights. Teradek, based in Irvine, CA, manufactures wireless video devices for remote video capture, live ENG backhaul, real-time monitoring, proxy recording and webcasting. For complex IP video systems, Teradek's cloud-based management platform allows users to remotely operate a fleet of Teradek encoders in real-time from anywhere in the world. Teradek products are used in film, television, streaming, sports, governments and organizations around the world. Teradek is seeking a highly skilled and motivated individual looking to work in the electronics industry. As part of the Production Team, the Production Firmware Technician will coordinate with Engineering to install firmware on new boards, ensuring proper operation of our products. The candidate will also serialize and maintain accurate logs for each product. Also, occasional troubleshooting and analyzing issues as they arise. A typical day might include the following: Firmware Maintenance: Installing the code for the firmware as directed by Engineering that runs on embedded systems or microcontrollers. This involves using programming languages such as C, C++, Assembly, or domain-specific languages for embedded systems. Testing and Debugging: Thoroughly testing the firmware to ensure it functions correctly, efficiently, and reliably on our products. This may involve running simulations and analyzing logs to identify and report any issues or bugs. Hardware Integration: Collaborating with hardware engineers to ensure that the firmware seamlessly interacts with the physical components of the device, such as sensors, actuators, and other peripherals. Security: Ensure security measures within the firmware to protect against vulnerabilities, unauthorized access, and data breaches are functioning properly. This is particularly important as many embedded systems are connected to networks or the internet. Troubleshooting: Identifying and communicating firmware issues that arise, such as unexpected behavior, crashes, or performance problems. Documentation: Creating clear and comprehensive logs for serializing and maintaining each product. Time Study Data Management: Maintain and refine time study datasets by cleaning, validating, and organizing information for process efficiency analysis. Collaboration: Working closely with cross-functional teams, including hardware engineers, software developers, quality assurance teams, and product managers, to ensure the overall success of the product.

Requirements

Solid computer and internet skills
Understanding of electronic principles, circuits, and microcontrollers
Familiarity with Linux operating system and scripting languages
Proficiency with Google Workspace tools, including Google Docs and Spreadsheets
Knowledge of computer file management and organization
Strong problem-solving skills: Capable of recognizing and solving problems
Keen attention to detail
Effective multitasking and organizational capabilities
Efficient work style and time management skills
Proficient communication through both written and verbal means (English)
Willingness to work extra hours when necessary
Completion of High School Diploma or GED

Responsibilities

Firmware Maintenance: Installing the code for the firmware as directed by Engineering that runs on embedded systems or microcontrollers.
Testing and Debugging: Thoroughly testing the firmware to ensure it functions correctly, efficiently, and reliably on our products.
Hardware Integration: Collaborating with hardware engineers to ensure that the firmware seamlessly interacts with the physical components of the device, such as sensors, actuators, and other peripherals.
Security: Ensure security measures within the firmware to protect against vulnerabilities, unauthorized access, and data breaches are functioning properly.
Troubleshooting: Identifying and communicating firmware issues that arise, such as unexpected behavior, crashes, or performance problems.
Documentation: Creating clear and comprehensive logs for serializing and maintaining each product.
Time Study Data Management: Maintain and refine time study datasets by cleaning, validating, and organizing information for process efficiency analysis.
Collaboration: Working closely with cross-functional teams, including hardware engineers, software developers, quality assurance teams, and product managers, to ensure the overall success of the product.