Production Expeditor/Scheduler

Terex Corporation•Southaven, MS

1d•Onsite

About The Position

Join our team at Genie and embark on an exciting opportunity as we seek a skilled and dedicated individual to contribute to the AWP Outbound team. At Genie, we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team. As a Production Expeditor/Scheduler at Genie, based in Southaven, MS, you'll play a pivotal role in working with suppliers over the phone expediting backorder resolution. Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Their diversified portfolio positions them in resilient, high-demand markets with strong long-term growth potential. They design and manufacture advanced specialty vehicles, waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through their global dealer, parts and service network and true value-creating digital solutions, they deliver best-in-class lifecycle support, helping customers maximize return on investment. With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Their strategy is clear: exceed customer expectations, invest in innovation, leverage their diversified portfolio, and deliver consistent, profitable growth for their shareholders. They are passionate about producing equipment that helps improve the lives of people around the world and providing their team members with a rewarding career and the opportunity to make an impact. Their culture is defined by their Terex Way Values – Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. They are committed to Zero Harm and creating an inclusive environment where every team member feels safe, supported, valued, listened to, and appreciated.

Requirements

Ability to remain organized, manage time and properly engage with suppliers and team members within Terex / Genie.
Strong communication skills.

Nice To Haves

Basic understanding of Microsoft Excel, Outlook and Oracle.
Previous experience expediting parts.

Responsibilities

Liaison with Customer Service to expedite orders that have hung-up in the system due to account errors, credit card failures, wrong address, and other problems with processing through Ship Console.
Respond to requests from Sales to expedite orders for machine-down customer issues.
Process Serial Labels: Maintain the serial label log.
Retrieve labels off the printer and match them with the proper documentation, (TCR & Pack List).
Print labels to be delivered to Outbound by Sales & Marketing team.
Deliver same to small parcel for shipment.
Process PCB orders.
Maintain PCB log of orders sent to Fab for programming.
Print PCB orders and deliver to Fab drop-off tray.
Log issues that Fab has with PCB instructions.
Liaison with CSR regarding know issues.
Daily tracking of Open Order report.
Determine root cause of open orders.
Notify owners of root cause.
Own what you can and follow-up through order Interface in TMS.
Maintain list of root cause owners and follow-up results; deliver list to warehouse management.
Process Crate Tech orders.
Email Crate Tech orders the same day they are received off the printer.
Maintain list of said orders, being sure each is processed in a timely fashion.
Close orders as they are shipped.
Be the main point of contact for Crate Tech.
Process Serial Plate orders.
When Consolidation delivers the Serial Plate documentation, email AWP Quality with proper information to have serial plate attached.
When Quality has completed their installation, deliver documentation to LTL Team Lead for picking and final shipment.
Monitor Offsite Log and liaison with Buyers for timely closure of drop shipments from Moses Lake.
Be the main point of contact for this process.