Production Department Manager
About The Position
About Us Orthodent Laboratory (ODL), part of the Specialty Appliances' family, is a digital orthodontics and dental lab that offers doctors a full range of traditional appliances and digital solutions, providing orthodontists with a pathway to growth and clinical excellence. For more than 40 years, ODL has served orthodontists across the nation by combining exceptional quality with superior customer service. In addition, our commitment to innovation is unparalleled. We are driven by quality and guided by family. Please visit our website to read more about our history. The Role We are currently seeking a Production Manager who will be responsible for managing the daily operations and performance of their assigned production unit. This includes implementing and managing performance, development, and culture initiatives and being accountable for managing and utilizing all people and resources to achieve set production metrics. A primary duty of this role will be people leadership and development, including training and engagement of our highly skilled staff to deliver superior products. The success of this role will heavily depend on leadership skills and the ability to empower and engage team members. This is a full-time position at our Chandler Street location in Buffalo, New York, and reports directly to the Head of Operations.
Requirements
- Previous experience in a leadership role in a manufacturing environment.
- Team-oriented, high attention to detail, and good communication skills to work closely interdepartmentally and within assigned team.
- Demonstrated experience working collaboratively and effectively with organizational leadership.
- Strong verbal and written communication skills and the ability to work effectively in a fast-paced, dynamic organization.
- Ability to comfortably provide feedback (both positive and constructive) to team members.
Nice To Haves
- Bachelor’s degree (preferred) – Technical or Operational in nature.
- Demonstrated previous experience in change implementation/management.
- Previous experience managing critical equipment (uptime, OEE, PM processes)
- Lean Manufacturing experience a plus.
Responsibilities
- Lead a team to ensure efficient production and delivery of orthodontic products while maintaining high-quality standards.
- Oversee your team, ensuring resources, staffing, and schedules align with production needs.
- Utilize data to drive decisions and improve production results.
- Lead team meetings and participate in next level meetings and problem solving with your peer group.
- Manage personnel decisions: hiring, quarterly conversations, disciplinary action, succession planning.
- Coordinate across departments as needed to ensure smooth operations.
- Focus on people leadership and development, including training, mentoring, and staff engagement.
- Implement Lean Manufacturing principles to eliminate waste, streamline processes, and maintain consistent hourly production output.
- Ensure the on-time delivery of production orders.
- Troubleshoot and resolve production issues to minimize downtime and delays.
- Collaborate with cross-functional teams to enhance technology, processes, and outcomes.
- Promote a positive, respectful work environment that fosters open communication and teamwork.
Benefits
- Up to 3 weeks’ Paid Time Off
- 9 Paid Holidays
- Performance-Based Bonuses
- 401(k) with company match
- Health Benefits such as medical, vision, and dental
- Company-paid short-term and long-term disability insurance and Life Insurance
- Beautiful, clean, and new working environment
- Company events
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What This Job Offers
Job Type
Full-time
Career Level
Manager
