Production Crew Supervisor

Servpro•San Leandro, CA

11d•$25 - $28

About The Position

Production Crew Chief Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a Production Supervisor. As a Production Supervisor at SERVPRO, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect. The Production Supervisor prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Supervisor demonstrates to customers and clients the company’s Here to Help® commitment. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow. Training and development programs are available, which include industry certifications. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”

Requirements

Effective written and oral communication (Bilingual Preferred)
Basic math skills
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred but not required
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law

Nice To Haves

Experience in cleaning/restoration preferred
IICRC certifications preferred but not required
Effective written and oral communication (Bilingual Preferred)

Responsibilities

Facilitate a positive customer experience and ensure customer satisfaction of services.
Communicate clear expectations to production technicians and supervise their activities, report daily to the Project Manager/Production team
Perform initial inspections and assess scope, equipment, and approx. time for work needed to Project Manager, as requested.
Coordinate and perform production processes as scheduled and ensure quality control, documenting in software (will train)
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
Document a detailed and accurate job file to support the services provided.
Manage and control labor and consumable usage on assigned projects.
Manage assets by protecting and using equipment and materials properly.
Assist in training and directing team members in proper procedures; field work, proprietary software via iPad, equipment/vehicle care, and documentation.
Additional tasks as needed, while continuing to grow and develop within the company through training opportunities.
On-Call rotation required