Production Coordinator Lead - (ONSITE- Lewisville, TX)

Alight • Lewisville, TX

1d • Onsite

About The Position

The CSS Production Coordinator Lead is responsible for the workflow/production coordination for one or more processes with a focus on service, quality, resource management, workplace safety, and metrics. The Production Coordinator must be willing and capable of performing the same or similar tasks as other team members for a significant portion of their time. Essentially, it’s a hands-on role, and the Production Coordinator will be working alongside the team on day-to-day tasks.

Requirements

• Be able to listen attentively and demonstrate effective interpersonal skills.
• Collaborating with cross-functional teams to streamline workflows and improve overall production operations.
• Have experience directly managing diverse teams in an operations environment.
• Exhibit problem-solving ability in a dynamic production environment.
• Following verbal and written guidance, including instructions from work orders using independent judgement based on established procedures.
• Demonstrating a high-level performance of working in a fast-paced environment.
• Learning agility possesses good problem-solving skills.
• Strong analytical skills. Proficient in Microsoft applications (Excel, Word, Outlook).
• Willing and capable of performing in a moderately flexible schedule (shift overtime or weekends during seasonal peaks and unplanned demand).
• High school diploma or equivalent.
• BA/BS/AS/AA degree in Operations Management, Supply Chain, or other technical application is a plus.
• Alight requires all virtual interviews to be conducted on video.
• (Hours: 2nd shift; 10:00 a.m. -6:30 p.m.)

Nice To Haves

• BA/BS/AS/AA degree in Operations Management, Supply Chain, or other technical application is a plus.

Responsibilities

• Directing the daily workflow of the operation and the adherence to process.
• Effectively coordinate the varying critical deliverables throughout the day.
• Working closely with other Production Specialists and management to balance incoming work with critical outgoing mail.
• Adapting to the work and directing the team accordingly.
• Ensuring that the team understands the work, follows the process, and achieves production goals.
• Facilitate new hire training and maintain operational SOPs for the department.

Benefits

• We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED